Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rajesh s.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Security concern, easy interface, overall decent.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms allows to collect information very easily and efficiently. The interface is extremely well balanced and google forms give you the information regarding surveys, which are some interesting features of it.

What is your favorite aspect of this product?

Easy and efficient, well settled interface, allowance of information of survey, features of storing feedback in order to analyze afyer some time. These mentioned features are some of my favourite and i love it.

What do you dislike most about this product?

The design customization is limited in google form and also its security is not upto expected level which affect its flexibility. This needs to be improved for the better future.

What recommendations would you give to someone considering this product?

I personally havent faced any serious issue in google form,though overall it possess some cons. One should definitely go for this software and experience it. Hope it wont give a much sign of complain to the users.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Respectful

Mouath A.

  • Role: Student Academic
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Don't open a business without Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The name itself of Google itself. The name is enough to become the most reliable and trustworthy platform you can use. The most important thing while using Google from is the privacy. And defiantly nothing better than Google.

What is your favorite aspect of this product?

Privacy of course.

What do you dislike most about this product?

The user interface. It's complicated to do a big form or survey.

What recommendations would you give to someone considering this product?

Build a tree or flow chart for your form or survey before starting on Google form, because you will repeat it one hundred time.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Duarte P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to create and manage forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to create and manage forms, with loads of options for privacy and security

What is your favorite aspect of this product?

Reports and information management

What do you dislike most about this product?

Not very customizable

What recommendations would you give to someone considering this product?

Take advantage of google's training videos to learn how to make the most out of this software

Pros

  • Unique Features
  • Saves Time
  • Continually Improving Product
  • Reliable

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