Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

84

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

84

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Luis A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Google forms the most formal way of working

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Using google forms we are able to back up valuable information from our clients by creating forms that can get simple answer options and also send files as examples or business material. This tool made it easier for us to understand our clients in the best way to make projects that fit the answers provided by them.

What is your favorite aspect of this product?

These surveys can be stored in a google drive section and the user can use them whenever they want. We can also have an approximate number of questions answered and extract the files to be sent within the document. It is very easy to use and creating the drop down answer menu does not take a lot of time. It is free so anyone can use it and it also automatically saves to the cloud so we don't lose any data.

What do you dislike most about this product?

The forms being so simple to work with limit customization so each user can't fit the design to their field of work and their form creation options are not neatly arranged. Perhaps it needs an update in its interface so that the design does not look so static.

What recommendations would you give to someone considering this product?

It is recommended to incorporate tools to customize it more as a change in the style of typography and colors to implement. Also the buttons could be better organized to add extra documents and incorporate files in audio format and finally it would be helpful to obtain analysis to see if the answers are not complete or long enough.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Kent D.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Popular tool to create online forms and surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

There's a lot of option to customize the form's style for those who don't find the default look of Google Forms professional for businesses

What is your favorite aspect of this product?

Forms fields can be further customized to edit field size, mark a field required, enable conditional logic and so much more

What do you dislike most about this product?

Google Forms lacks advanced security features such as locking forms based on user's access level

What recommendations would you give to someone considering this product?

There are many other popular online form and survey builders out there but Google Forms offers better features and integrations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachael W.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Google Form is an easy to use product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Being able to collect data and information from clients and customers in one place and then view this information to analyse the outcome.

What is your favorite aspect of this product?

I love being able to build out forms and surveys using Google Forms to collect feedback from clients and potential customers. I can then look at the data collected from the forms in one place and sort by individual, questions or view all. I like that form completion can be anonymous, so the form is more likely to be completed.

What do you dislike most about this product?

There is nothing that I dislike about using Google Forms. It fulfils the needs that I currently have.

What recommendations would you give to someone considering this product?

If you are looking at getting feedback from clients or market research from potential customers, then highly recommend using Google Forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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