Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Priyadarshani K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Awesome software!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

With this tool, you can get unlimited questions and answers at no cost, while other survey tools require a payment depending on the number of questions and recipients.

What is your favorite aspect of this product?

Google forms allows us to see how the survey will look before sending it over to the recipients.

What do you dislike most about this product?

There are certain limitations regarding the capabilities of this tool. It accepts texts up to 500 Kb; images up to 2 Mb; and for spreadsheets the limit is 256 cells or 40 sheets.

What recommendations would you give to someone considering this product?

Google forms facilitate the contact with customers and organisation members. It is very helpful to gather information that might allow you to have a greater control of your company production and distribution processes. It helps to see and analyse performance.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Difficult to use, wide range of products

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It has everything you could possibly need from a form. And if you use G Suite, it fits right in.

What is your favorite aspect of this product?

The variety of the forms.

What do you dislike most about this product?

It's not the easiest form to learn how to use!

What recommendations would you give to someone considering this product?

Need to be tech savvy in order to use this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gustavo A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A platform to create practical forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I've used Google forms for various purposes. I've used it to answer polls, I've used it as a Briefing form for graphic design projects, among others. I really like it and I don't know other programs that do the same tasks as it, in fact, I was lucky to have found it first.

What is your favorite aspect of this product?

It's definitely the ease. It is very practical, fast and intuitive. I can make a large form in less than 5 minutes.

What do you dislike most about this product?

I have nothing against, no criticism. If I find out, I'll change it here!

What recommendations would you give to someone considering this product?

If you want to make quick and functional searches, choose google forms. It is very easy to use, anyone can do it even if they don't have practice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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