What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews
Julie W.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Mar 2022
Best free platform to stay organized
Likeliness to Recommend
What differentiates Google Forms from other similar products?
When I'm creating online forms with a google form, I can customize the form in a few aspects and can make it friendly for our customers. I can add customer service team members as collaborators in the form I have prepared. Making collaborators in Google Forms means I am giving them full access to edit and make changes in the form.
What is your favorite aspect of this product?
Branching lets me create forms with multiple choice questions but the form will act differently according to how customers answer the questions.
What do you dislike most about this product?
It is a must to have a google account to use Google Forms or any other Google integrations of google. Without the google account I won't be allowed to use any of the Google services.
What recommendations would you give to someone considering this product?
I recommend Google Forms to be used to create any type of survey forms and to get feedback from customers. Google Forms is the best way to stay organized with huge data and responses conceded through online surveys and forms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Basic program that works well.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Michael M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Stable, reliable, affordable
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I honestly don’t know. It’s a pretty standard form creator.the price does stand out as cheaper the other options.
What is your favorite aspect of this product?
The ease and simplicity of use. It’s a very intuitive product and very easy for people of all computer knowledge levels to use. We also like the data collection it just works really slick and it is the export out or put into our CRM.
What do you dislike most about this product?
Their limitations design wise as to how much you can customize it. It doesn’t look as beautiful as some of the other builders do however it makes it up this gap with relatability and cost savings.
What recommendations would you give to someone considering this product?
If you’re looking for a stable, reliable, affordable options is a great choice. If you need super complicated if/then form or require a lot of design customization and a high-end design look this may not be for you.
Pros
- Continually Improving Product
- Enables Productivity
- Includes Product Enhancements
- Performance Enhancing
Cons
- Inhibits Innovation
- Vendor Friendly Policies
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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