Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Difficult to use, wide range of products

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It has everything you could possibly need from a form. And if you use G Suite, it fits right in.

What is your favorite aspect of this product?

The variety of the forms.

What do you dislike most about this product?

It's not the easiest form to learn how to use!

What recommendations would you give to someone considering this product?

Need to be tech savvy in order to use this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gustavo A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

A platform to create practical forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I've used Google forms for various purposes. I've used it to answer polls, I've used it as a Briefing form for graphic design projects, among others. I really like it and I don't know other programs that do the same tasks as it, in fact, I was lucky to have found it first.

What is your favorite aspect of this product?

It's definitely the ease. It is very practical, fast and intuitive. I can make a large form in less than 5 minutes.

What do you dislike most about this product?

I have nothing against, no criticism. If I find out, I'll change it here!

What recommendations would you give to someone considering this product?

If you want to make quick and functional searches, choose google forms. It is very easy to use, anyone can do it even if they don't have practice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Victoria J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

It Makes Data Collection Simpler Than Ever

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I like the flexibility and cost-effectiveness of Google forms. This provides the same level of adaptability and capability that some of the higher pricey form builders while being simpler to utilize and comprehend.

What is your favorite aspect of this product?

overall, the software accomplishes what I want it to do. This is easy to create form, to execute it, and to monitor its outcomes. I utilize this for a variety of corporate purposes, along with social interactions and other things.

What do you dislike most about this product?

Google Forms is not the good-looking form-building software. No phone application is the main problem. Forms would become one of the best helpful applications on the smartphone if it had a phone application

What recommendations would you give to someone considering this product?

Strongly recommended. I am aware that there have been alternative software's that provide greater layout and aesthetic freedom. However, such are too expensive, while Google Forms suffices for the vast majority of users.

Pros

  • Effective Service
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

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