Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Victor A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use Value for money

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Usability Ease of integration Security

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Honestly, nothing.

What recommendations would you give to someone considering this product?

Go for it. Value for money

Pros

  • Security Protects
  • Unique Features
  • Efficient Service
  • Helps Innovate

Kiran C.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Wider variety of features and easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms can be easily integrated with other google products which other products don't. And it is free.

What is your favorite aspect of this product?

This is a Google product with smooth functionalities. The analytics reports are really good.

What do you dislike most about this product?

Don't particulary dislike anything about it.

What recommendations would you give to someone considering this product?

I would recomment to use Google Forms for surverys and questionaires.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Respectful

Aarti A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Super easy application!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms are super helpful and let the user create surveys, forms, tests, quizzes etc. It has a very simple user interface, so any kind of user can be comfortable while using it. The users do not need to fret about security issues because the entire process is secure and safe.

What is your favorite aspect of this product?

This is a great application to use if you want to download your collected data for further analysis, as it is very easy to import the data into sheets afterwhich you can do whatever analysis you want to. It saves your changes automatically, so the user does not need to worry about losing his work.

What do you dislike most about this product?

There are not any major drawbacks I have experienced while using Google forms. But while printing the responses, many a time there is a chance of not getting it in the appropriate format because of unusual page breaks. Also, it is not very customizable in terms of design and styling.

What recommendations would you give to someone considering this product?

This is definitely a great application for creating forms and surveys. Google sends the creator a basic summary of the responses which is great if a simple analysis is required by the user. It is easy to learn and use and even students can use this application without excessive training.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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