Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

James J.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy to use and a staple in the industry.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Ease of use and API

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Lack of customization

What recommendations would you give to someone considering this product?

Review your options carefully

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Slower Product Innovation
  • Inhibits Innovation
  • Under Delivered

Amr M.

  • Role: Consultant
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use forms Creation App

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy-to-use and has more features than other apps In the market.

What is your favorite aspect of this product?

Light-weight on mobile devices and it's cloud-based.

What do you dislike most about this product?

When used for quizzes, students might find their way to revealing the answers.

What recommendations would you give to someone considering this product?

Follow the official product tutorials and forums for best practices and troubleshooting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anamaría A.

  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Awesome tool!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I haven't used any other similar products since Google forms allow me to do everything that I need: polls, registrations, and database in a simple and trustable way.

What is your favorite aspect of this product?

How easy is to do EVERYTHING!

What do you dislike most about this product?

My only dislike is that sometimes people have to register twice the email if you aren't aware of one check box in the Google Form.

What recommendations would you give to someone considering this product?

Use it! is not only easy to but also, people trust it since is from the Google family and not some shady site.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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