Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Ully N.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

One of the best Product.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Cost: Google Forms is free to use, as long as you have a Google account. Integration: Google Forms integrates with Google Workspace and other Google tools. Ease of use: Google Forms has an intuitive interface and is quick to use. Customization: You can customize Google Forms with different color schemes, structures, and content. Unlimited submissions: There is no limit to the number of forms or submissions you can create with Google Forms. Data storage: Answers are automatically saved to a Google Sheets spreadsheet. Real-time analysis: Google Forms provides quick results and analyzes survey data in real-time.

What is your favorite aspect of this product?

Google forms allows you to create multiple step forms with just a few clicks. It has better user interface for this than most of other form builders.

What do you dislike most about this product?

Quotas and limitations: Google Forms uses quotas and limitations to ensure fair use and protect the Google Workspace system. If you exceed a quota, you'll receive a 429: Too many requests HTTP status code response.

What recommendations would you give to someone considering this product?

Google Forms is Cost-effective. Customization options. Integration with Google Workspace. Easy sharing. Unlimited submissions. Limited design options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prasad B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Game-Changer Solution for Quick and Easy Feedback.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a very crucial and important aspect of my daily work routine because it helps to streamline processes, improve communication and enhance productivity in the software development projects. It's an incredible user-friendly tool that simplifies the process of collecting data and feedback from clients. It has a very intuitive and simple to customize UI that makes it easy to create custom forms for variety of purposes, from surveys and quizzes to event registration and feedback collections. One of its standout features is the integration with other Google Workspace apps, that allows easy sharing and collaboration in my organization

What is your favorite aspect of this product?

Google Forms is accessible on any device, making it a very convenient tool for both creators a d respondents of the surveys. The integration with other Google Workspace apps, helps by allowing team members sharing and collaborating in real-time. Ability to analyze responses in real-time with built-in charts and graphs is invaluable for quick data and insights extraction that we use to make data-driven decisions. I like the customizations options that includes theme and questions types, this enables users to tailor Forms to their specific needs. Also I really like the customer support service being so dedicated and proactive.

What do you dislike most about this product?

Having a very dedicated and proactive customer support eliminate every dislike that user may encounter.

What recommendations would you give to someone considering this product?

Google Forms is a great tool for anyone looking to gather information efficiently and effectively making it a top choice for business and organizations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Yatharth B.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google Forms is success key for creating forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Forms can be customized as per our need and we can insert multiple choice questions as well as checkbox for question asking.

What is your favorite aspect of this product?

Google Forms allows to customize the looks and different themes and colour can be used in forms for sharing through email very efficiently.

What do you dislike most about this product?

Google Forms is good to use as it have all tools to create form efficiently so no dislike so far.

What recommendations would you give to someone considering this product?

Google Forms can be easily connect with google sheet for management of data and we can view responses from the respondent in google forms very easily.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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