Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Mihir K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

fantastic tool for collecting data

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It integrates with Spreadsheets and other applications to make it simple to collect, handle, and analyze data. It also offers the necessary functionality to categorize any form of response. It features artificial intelligence that guides you through the process of using it.

What is your favorite aspect of this product?

The favorite aspect about is how seamlessly it integrates with my blog. As a data scientist, I go through all of the data points and significant patterns, and this program makes it a lot easier for me to receive not only clear statistics on site visitors, but also a lot of interesting sets of questionnaire.

What do you dislike most about this product?

The topics can be established in a paradoxical way at times, however they can be viewed before the survey goes live so you can simply edit it if necessary.

What recommendations would you give to someone considering this product?

More features should be added to make collection/analyzation of data easy

Pros

  • Transparent
  • Respectful
  • Over Delivered
  • Continually Improving Product

Ruhi S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good tool but can be better

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is one of my favorite tools because it is easy, intuitive, and quite useful. I also filled in Google's form myself, and while it doesn't look particularly professional, it accomplishes its goals admirably. It can also be used for surveys, although I don't use it for that.

What is your favorite aspect of this product?

For a meaningful data examination, I recommend dragging the form responses out into a power BI or something easier to edit.

What do you dislike most about this product?

In numerous ways, personalization is restricted. I wish to add parameters to enhance the size of the symbol in the description box, for example. And there are occasions when I want to make changes to the registration form where the individual who was interviewed was interviewed. You can only edit the text up till now, and even that is limited by a paragraph.

What recommendations would you give to someone considering this product?

Should be able to support more features and personalization

Pros

  • Reliable
  • Caring
  • Client's Interest First
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Vendor Friendly Policies

Noel E.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Good G-Suite integration, lacks survey features

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's integration with G-Suite and with Google Sheets are simply the best. If you are already a G-Suite shop, then this is a great product to use.

What is your favorite aspect of this product?

The G-Suite Integration.

What do you dislike most about this product?

It lacks some features you would want from a survey only type of product.

What recommendations would you give to someone considering this product?

If you are not familiar with forms, try it out first before adopting this as your enterprise platform for survey functions. But, it fits a niche with it's many other features and G-Suite integration that many others simply do not have. If your business is looking for a full-featured data survey platform that you will be using daily, then this is probably not the best choice. But, if you are looking at its integrations with Google Sheets or other Google services then it may be your best fit for occasional surveys.

Pros

  • Reliable
  • Includes Product Enhancements
  • Helps Innovate
  • Performance Enhancing

Cons

  • Commodity Features

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