Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Leah D.

  • Role: C-Level
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use for forms and surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is easy to use for creating forms and surveys. You can access simple visualizations of the data and customize the layout and questions. It is possible to add a company logo and also to change privacy settings. The data collection is straightforward and exports easily to Google Spreadsheets, PDF, etc. for viewing and presentation sharing.

What is your favorite aspect of this product?

I like how it is easy to set up different kinds of questions (e.g. multiple choice, long-form answers, checkboxes). It is easy to personalize for the brand (logo, photo, etc.) and intuitive to set up. You can also add other collaborators and view as a test user before sending out. Customers are generally familiar with the product and understand with minimal instructions how to fill out.

What do you dislike most about this product?

I wish there were more customizations available in terms of background and layout and more granular analytics.

What recommendations would you give to someone considering this product?

The price is right! And it's easy to use and intuitive. Really appreciate the ability to add and change questions at any time and view individual or aggregate responses. It also integrates easily with other Google products (Google Drive, etc.) for collaboration in teams.

Pros

  • Inspires Innovation
  • Respectful
  • Helps Innovate
  • Continually Improving Product

ARCHITA C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fill Surveys With Ease

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a great way to collect all the required data, do surveys, do data analysis in an easy format

What is your favorite aspect of this product?

So I have to interact with a lot of analysts daily in order to get project development introduction. I have set a proper format through which I get answer to every question and it notifies me on mail when someone fills a form. This has made my job very easy.

What recommendations would you give to someone considering this product?

This is a great way to understand customer behavior through surveys.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Camilo D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Google Forms Best Software to Create Perfect Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We can ask the survey questions right away with its customizable options that keep you very organized, the results are already excellent. We are notified when someone responds to forms. Google Forms software is amazing at collecting data simply and easily, we use it internally as part of our CRM to collect accurate information and data from projects and leads. We can easily access the data in real time, users don't have to go through the stress of downloading an app or anything like that, we save on developer payments and other apps.

What is your favorite aspect of this product?

What excites me most about Google Forms software is its incredibly powerful tool to collect data from team members, potential customers in a very organized and effective way. Amazing features in Google forms software and drag and drop form creation is very efficient, we don't need any coding, great simple interface that can be improved to make everything more complete, we can create many different forms. It is very intuitive on notebooks, tablets and cell phones and very light, we can integrate with other Google services, such as google drive, google spreadsheets, among others.

What do you dislike most about this product?

No software is flawless that cannot be updated over time, but the Google Forms software is almost flawless with all features and tools and in its integration with other Google services. For better user experience in Google Forms software, it can develop new functions and integration with other software options.

What recommendations would you give to someone considering this product?

Google Software Forms gathers detailed and necessary information to collect accurate and up-to-date data Many small and medium businesses in the industry use Google form software, to get valuable information it is robust and effective software that is important for every business. Since the forms are smart and easy to edit, we can fix everything quickly and collect accurate data. We can preview the forms before sending them this is very interesting, we have the option to send them by email, and we can post the links on social networks among the many amazing options, excellent interaction with the Google Forms software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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