Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Susang R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic product for collect customer data

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms are very much easy to integrate with other 3rd party software that we use internally. Also, it is very easy to share google form's URL with others in order to conduct e-surveys

What is your favorite aspect of this product?

Creating questions on Google Forms is very interesting. We can easily cover a wide variety of topics and at the same time it is easy to create different question patterns

What do you dislike most about this product?

I do not have any dislike with Google forms

What recommendations would you give to someone considering this product?

One of the best investments any business can make

Pros

  • Reliable
  • Inspires Innovation
  • Saves Time
  • Respectful

Sushruth R.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Data collection made easy

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms is very easy to share with others and people from other organisations too. The admin access is also pretty easy

What is your favorite aspect of this product?

The sharing capabilities of Google forms is quite easy. Also, different types of surveys can be easily conducted

What do you dislike most about this product?

I do not have a dislike with Google forms

What recommendations would you give to someone considering this product?

Any beginner wanting to collect data from users, this is the best thing out there

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

JOSHUA F.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Forms is awesome!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is extremely easy to use and setup.

What is your favorite aspect of this product?

I like the many options it has for setting up surveys or forms for collecting lead information.

What do you dislike most about this product?

I wish the design was a bit more pleasing.

What recommendations would you give to someone considering this product?

Test it out first!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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