Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

S T.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy to use

What is your favorite aspect of this product?

Responses graph

What do you dislike most about this product?

less secured

What recommendations would you give to someone considering this product?

Amazing product

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sally N.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Powerful tool to gather and mine data for insights

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The Forms editor is straightforward. My forms fills the center of the screen with space for a title and description followed by form fields. Each field includes a button to duplicate the field, for a simple way to add similar questions to my form

What is your favorite aspect of this product?

Google Forms offers several settings options. The floating toolbar on the right lets me add more form fields. The default field for new questions in a Google Form, the multiple choice option lets me list options and have users select one

What do you dislike most about this product?

I can switch question types at any time though my field settings and questions will reset if I switch from multiple choice, checkbox, or menu to any of the other question types

What recommendations would you give to someone considering this product?

Google Forms has the essential tools you need to make a simple poll or a dynamic survey with customized questions for different response types

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose A.

  • Role: Finance
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Good for Internal operations

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google allows you to integrate their apps while using Forms so you don't need another software

What is your favorite aspect of this product?

The results and the analysis of the results you could make while using it

What do you dislike most about this product?

Not a lot of designing tools, and almost all the forms look the same

What recommendations would you give to someone considering this product?

Suitable for HR purposes and activities of integration

Pros

  • Enables Productivity
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Cons

  • Less Generous

Most Popular Google Forms Comparisons