Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Helen M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Effectively using Google Forms for Teamwork

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a simple tool for making surveys and collecting data from users. I utilize it in a way that is directed toward the outside world in order to collect data on people who visit our website or who we wish to contact in order to elicit responses from. Unlike our other submission forms, this one really helps arrange the data into a simple spreadsheet.

What is your favorite aspect of this product?

When doing surveys, this is the method I always use. When I need knowledge from a community, I always start there before turning to commercial sources. In addition to its user-friendliness, the data may be exported to a spreadsheet for later analysis.

What do you dislike most about this product?

Using conditional branching is complicated by the surveys' potential restrictions. Native platform integration, potential removal of tiny fonts at the bottom.

What recommendations would you give to someone considering this product?

Google Forms is utilized extensively by my organization and the businesses I consult with. Creating a Google account is straightforward, and with the addition of new features, it's now simpler than ever to keep tabs on your submission's status. Due to Google's robust security measures, the service is also very scalable. Several examples of possible applications include classroom use, student feedback, and more.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Reliable

Vivek s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Wonderful experience with Google forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Creating detailed Survey forms is pretty easy with Google forms. At the same time, different types of forms can also be created

What is your favorite aspect of this product?

It takes very less amount of time and very little effort to create a survey form with Google and I like that very much

What do you dislike most about this product?

All the features of Google forms are good and I do not have any complaints

What recommendations would you give to someone considering this product?

The quality of features and the depth in the options available make Google forms an automatic choice and I would surely recommend this to all users

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jagan m.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Save a lot of time with Google forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

One main differentiating factor with Google forms is the amount of time saved in running any survey. I can easily create a survey, run it and get the results in an hour thereby saving a lot of time and effort

What is your favorite aspect of this product?

It is very easy to create multiple types of survey forms with Google Forms. Also, the reports of the results is pretty indepth and insightful

What do you dislike most about this product?

I do not have any dislikes with Google forms

What recommendations would you give to someone considering this product?

Google forms creates an excellent business value and I would surely suggest this to all users

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

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