Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Greeshma G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Very good product, easy to use and create

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

usability

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

website colors

What recommendations would you give to someone considering this product?

Definitely use it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nikesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use and free of cost

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The best part about Google forms is that it is free of cost and has almost all the features offered by its competitors

What is your favorite aspect of this product?

It is very easy to use and sharing the form with anyone is super easy. You can just put in their email IDs if you want to share it with a closed group or you just keep the link open for everyone to access

What do you dislike most about this product?

The only thing I dislike is that at times it is difficult to create complex and dynamic forms and in some cases, we need to find a workaround to get things done

What recommendations would you give to someone considering this product?

This is definitely a very good option when it comes to conducting surveys. One must definitely try them for polls as it comes in very handy

Pros

  • Performance Enhancing
  • Transparent
  • Includes Product Enhancements
  • Helps Innovate

Shelby S.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Customizable and effortless to use survey software

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

If my computer shuts or if the internet goes down, my forms will be safe and sound in my cloud storage and with the latest version I edited. Creating a new Google form is simple and I can do it in some different ways

What is your favorite aspect of this product?

When I select to create a new Google form or edit a template, the screen editor will appear. It has a simple layout, easy to understand, and I am able to start using it with no difficulties

What do you dislike most about this product?

The experience in Forms is improved with add-ons that help construct new surveys and also connecting to third-party and integrating Forms data with other G Suite applications like Google Sheets

What recommendations would you give to someone considering this product?

Google Forms turns out to be an excellent choice for people who need to be quick while building forms or digital quizzes. Fits all purposes whenever you need to set up new polls or surveys

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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