Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Ankit G.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great product to use and minimise cost

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It helps us to get lead details via different organic channels

What is your favorite aspect of this product?

Getting information as per need of our business . Its customization

What do you dislike most about this product?

More features can be added to make more effecient use

What recommendations would you give to someone considering this product?

It is good if you want to get details from other to get partner ship with you, it authenticate

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Caring

Neha G.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google form review by Neha

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Free to use Easy integration with google workspace One can create multiple forms

What is your favorite aspect of this product?

Offers multiple formats like check box multiple choice short answer drop down basis the requirement

What do you dislike most about this product?

While you can change the color scheme, there's not much you can do to customize the design. Requires internet connection

What recommendations would you give to someone considering this product?

Good to have to manage productivity and real time tracking Must use to reduce load

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joy D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Best survey solution in the market

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms does not require signing in to fill out the form. Google forms allows to attach larger size attachments than others in the market. Very quick and easy to get Google Forms up and running as well as modifying forms.

What is your favorite aspect of this product?

The customization features and the ease of implementation and modification it allows the users.

What do you dislike most about this product?

Not able to share results easily with someone without a Google account.

What recommendations would you give to someone considering this product?

To absolutely go for it, Google forms is the market leader in this segment and its clear after using it. Its a breeze to use google forms.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

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