Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Alex-Kel S.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

All-in-one platform that is effective and easy.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Interactivity across all applications and interfaces, Simple to use, and easy to find tooltips. The android device's calendar sync is both necessary and valuable. This is the most excellent platform for a workplace, with everything integrated and structured throughout. There is no inconvenience or cause for concern. Additionally, the conference rooms are connected. Additionally, the integration option is beneficial, and office clothes are crucial.

What is your favorite aspect of this product?

The business uses Google forms to deal with a variety of operational issues. We can write and gather papers using Google Docs, analyze our financial data using Google Sheets, and communicate more efficiently using Gmail. On a single website, it offers access to a variety of Google products and apps, including meeting, drive, calendar, drive, forms, etc. All apps in Google forms have user-friendly interfaces and are connected.

What do you dislike most about this product?

Although this program provides a self-sufficient platform for all business activities, I have found that new users occasionally find it challenging to understand the labels and how the tools work, which leads to a problem. It's challenging to remind coworkers of responsibilities allocated within a document or to make them aware of them.

What recommendations would you give to someone considering this product?

Using Google Forms Simple yet effective, great integration with Google Sheet, quicker reminders, and add-on choices. Some of the adverts allow for the creation of a complex Workflow. The question includes a clock. Simple peer-to-peer sharing options and excellent user interface. Give 15GB of free cloud storage, which is adequate. Examples include Google Sheets, Google Slides, Google Docs, and other free/open source software.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Pamela A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2022

FANTASTIC PRODUCT

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

YOU CAN MAKE FORMS FREELY

What is your favorite aspect of this product?

IT IS VERY EASY TO USE EVEN FOR PEOPLE WHO DON'T HAVE GOOD MANAGEMENT OF STATISTICS

What do you dislike most about this product?

ITS SIMPLICITY

What recommendations would you give to someone considering this product?

USE IT BECAUSE ITS EXCELLENT

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Greeshma G.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy and popular choice for lot of people.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The company's popularity and easiness

What is your favorite aspect of this product?

simple and easy to work with

What do you dislike most about this product?

having more options would be great

What recommendations would you give to someone considering this product?

Definitely must try product

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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