Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Erica S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to Use and Simple Platform

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms is easy to use and integrates seamlessly with other Google tools.

What is your favorite aspect of this product?

I like the drag and drop features.

What do you dislike most about this product?

I wish there were more visual customization capabilities.

What recommendations would you give to someone considering this product?

I would recommend this to anyone.

Jeffrey W.

  • Role: Public Sector
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Good Reliable

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

What I love about Google Forms is the integration that had with Google suite and gmail. Because our entire company was using Gmail instead of Outlook or any other email functionality, it was SUPER easy to be able to use and integrate altogether. I love it!

What is your favorite aspect of this product?

It was super easy to create the format and the questions I wanted to have for the forms.

What do you dislike most about this product?

What I don't like about it is that it does take a long time to format it and create the questions but other than that no complaints!

What recommendations would you give to someone considering this product?

10/10, please use GoogleForms, I love having to schedule as simple as pie! I use it everyday and unlike Survey, it's more simple with less technological issues or host issues.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Security Frustrates

Uchenna K.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Fantastic products but lack the digitial signature

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Flexibility and user friendly

What is your favorite aspect of this product?

With Google Forms, you can create and analyze surveys right in your mobile or web browser—no special software required. You get instant results as they come in. And, you can summarize survey results at a glance with charts and graphs.

What do you dislike most about this product?

Lack of digital signature and rapid improvment

What recommendations would you give to someone considering this product?

Meets your basic needs but not exteme needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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