Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Nichelle A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Easiest way to conduct a survey!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

This is simple and built to do one thing - create surveys. It's simple in design but robust in features.

What is your favorite aspect of this product?

I can easily create a survey for literally anything.

What do you dislike most about this product?

I don't like the limitations on API connections.

What recommendations would you give to someone considering this product?

Make an educated decision, but know that Google is King for a reason.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Baisen W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Good product and free and powerful

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is free and all kinds of templates and user interface is more friendly

What is your favorite aspect of this product?

You can send it to any one and when we do the summary of the survey, it is more convenience

What do you dislike most about this product?

Not sure about the security part. Not sure if the user privacy is security enough

What recommendations would you give to someone considering this product?

If you want to use a free app, then google form is the best choice for you. If you use some advanced functions, you need to be trained for it

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shubham T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Dependable Google Forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a brand in itself so that makes the gives a sense of integrity that the data being collected with Google forms is not going to be leaked or breached in any ways.

What is your favorite aspect of this product?

The Favourite aspect of Google Form is the ease of creation of the form, the time it takes is almost negligible and the ease of access of the collected data all combined are the best according to me.

What do you dislike most about this product?

There isn't anything that I dislike about the product but where google forms can improve is the UI if the users get a better and interactive UI then it would help engage more and more customers for the product.

What recommendations would you give to someone considering this product?

Should definitely go for the Google Forms without a hiccup it's the best survey product out there in the market.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation
  • Caring

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