Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Kiran B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Quick Platform for surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

its interface is easy to use as compared from others.

What is your favorite aspect of this product?

we can create the survey forms and get feedback from multiple users at a time. we can export the data also. it is directly linked with google sheet and other google tools which helps to keep data managed. The interface is easy to use and understand for beginners.

What do you dislike most about this product?

we cannot add photos and videos to text for surveys. designing/formatting of interface can be more better to attract the customer. there should be limit for filling the survey by each person.

What recommendations would you give to someone considering this product?

Google form help to conduct surveys and get feedback from large groups at a time.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Saves Time
  • Fair

DIVESH K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great product to collect responses & get insights

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

1. Its UI is great. 2. One can add as many attributes as required that need to be collected from the audience. 3. Can be shared with other team members easily. 4. It's highly secure. 5. One can use this tool to create polls, collect responses for an event, etc.

What is your favorite aspect of this product?

1. Collected responses can be visualized in the form of graphs and other available formats. 2. Easy to share the links among people. 3. Various customized templates.

What do you dislike most about this product?

1. Templates provided are limited.

What recommendations would you give to someone considering this product?

One can really go for this product. It can be used in scenarios where we need to collect data from a large pool of audience in a short period of time. The collected data can be visualized in the form of a graph and accordingly decisions can be made.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Shweta B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great Tool!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms directly integrate with google sheet and google services.

What is your favorite aspect of this product?

Easy and simple to learn and create forms. Easy to edit and manage UI. it have flexible sharing and sending options.

What do you dislike most about this product?

Not able to equations directly. Google Form has limited design.

What recommendations would you give to someone considering this product?

Google form is great for quick service.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Acts with Integrity

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