Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Erick C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy, pratical but too simple

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Free and easily accessible through Google Docs.

What is your favorite aspect of this product?

Really simples and fast to put up a forms online.

What do you dislike most about this product?

It looks froze in time, with little to no change in the past years.

What recommendations would you give to someone considering this product?

Just try it. It's free and you can see for yourself if it suits you well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

Victor B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Simplicity

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Simplifies surveys/questionnaires

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Sharon T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Simple, and effective way to gather information.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is an absolute reliable and simple to use platform that we use to collect feedback from customers or employees about our products, services or events. This helps us to evaluate and make decisions based on the feedback from customers and our employees. It's intuitive interface allows users to easily design custom forms with a variety of questions types, including multiple choice, checkboxes and short answers for easy feedback collections.

What is your favorite aspect of this product?

One of the standout features of Google Forms is the seamless integration with other Google Workspace apps, such as Google Sheets, which makes data collection and analysis straightforward. Additionally real-time collaboration allows multiple users to work on a form simultaneously, making a real deal for team projectas.

What do you dislike most about this product?

Google Forms is absolutely free and henceforth no cons.

What recommendations would you give to someone considering this product?

Google Forms is an excellent choice and absolutely free tool for anyone needing a simple, efficient way to gather information without going through steep learning.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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