Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Aman K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Wonderful product!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

One of the best thing is that Google Forms are free to use and it is super easy to use.

What is your favorite aspect of this product?

1.) Free to utilise It is accessible to everyone with a Google account. 2.) It's quite simple to use. 3.) Features like uploading the documents is really great. 4.) There are multiple ways to dirtibite the forms. 5.) It is compatible with more Google products, such as Google Sheets.

What do you dislike most about this product?

1.) Lack of integration with the third party tools. 2.) Not a versatile product.

What recommendations would you give to someone considering this product?

If someone doesn't press the submit button after filling out all the questions, the answers should still be saved or loaded.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Amol W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic product,with lots of features,easy use.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Event feedback form. Order form. Job application Time-off request Work request Customer feedback survey

What is your favorite aspect of this product?

Insert Google Forms Multiple Pages.Receive Notification for Submissions.

What do you dislike most about this product?

Basic reporting and analytics.

What recommendations would you give to someone considering this product?

Go ahead with the product as it has lots of feature and easy to use. Create unlimited forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avi P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Solid addition to their suite of tools

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms is already included in your cost of using g-suite, which makes it practically free (as an add-on)

What is your favorite aspect of this product?

I like the simplicity and integration with google sheets

What do you dislike most about this product?

No good way to do more expansive customizations unfortunately

What recommendations would you give to someone considering this product?

always try before you buy!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

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