Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Edinah S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product!!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Enables comprehensive survey with multiple participants in a simple manner.

What is your favorite aspect of this product?

The colaboration aspect is impressive. Very clear and clean UI.

What do you dislike most about this product?

There are some features not present that are availble in other similar competitors. However, Google Forms are amazing and will conduct most tasks.

What recommendations would you give to someone considering this product?

For its price and efficiency, I highly recommend Google Forms to any business conducting surveys. Besides, it is customizable and easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Caring

mayur k.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic product. Easy to use

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's basic

What is your favorite aspect of this product?

Basic and simple

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

It's very simple and easy to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Lucio A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

exclusively brilliant service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms has an impeccable track record, I have been using its services for a long time and the truth is that they do not disappoint, I will even use it for a long time, the idea is that it stays that way for a long time, since it is of great help, not like the others platforms that everything is bad and they only take money from us

What is your favorite aspect of this product?

I know that it is at the forefront of the pages or services that offer surveys or simply a form that is easy for the respondent, that is why it is best to use google forms, it offers many templates and you can fully guide yourself if you do not know so much about this

What do you dislike most about this product?

I don't like in google forms that some things are limited, obviously it is a service that is for simple things like creating a form to survey certain people, and since everything has its problems and its virtues, the only bad thing is that in my point of view

What recommendations would you give to someone considering this product?

I recommend google forms to make simple surveys that are easy to fill out, either simple selection or boxes that are filled with the answers, it is also very light and easy to send through a social network or mail. I am really happy with your services

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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