Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rosario M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Is effective for customer management tables

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms from the start allows us to synchronize with our Google account to have everything in one place. It is very easy to create forms and execute them for a specific use of the work within the company. You can compile many questions to have a better organization and better management in real time. Google Forms is very pleasant to use in terms of the design that shows us and the design of it.

What is your favorite aspect of this product?

The final notifications in Google Forms do the job they offer well and also allow us to customize to our liking. We can easily and cleanly integrate data acquired through working with this tool through spreadsheets or any type of reports which has allowed us accurate and quick analysis through capturing information from our customers to analyze in real time.

What do you dislike most about this product?

Google Forms has very few templates available for our use, likewise the fonts we are given to choose from are quite scarce which limits our creativity in execution. In a future update it would be good to implement a way to send predetermined and automatic answers.

What recommendations would you give to someone considering this product?

Google Forms are an easy way to collect responses to business events and get feedback on how those events are going. Not for use if you are trying to do longer or more in-depth research. For things like employee engagement surveys, we use more targeted survey tools that provide better insight into responses.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Respectful
  • Acts with Integrity

Gabriela G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use and secure

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Auto save in the cloud

What is your favorite aspect of this product?

It's easy to use, free, great for collaborating,

What do you dislike most about this product?

Lack of customization options

What recommendations would you give to someone considering this product?

You can integrate Google products like Google Sheets and Google Docs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Commodity Features

Carlos David M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2022

A free and reliable forms tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

How robust it is, and its API integration documentation is very well written which is a timesaver when used on a project.

What is your favorite aspect of this product?

The amount of value it provides on its free version if it's true there are enterprise plans available for more specific business needs the free personal version provides enough value for small projects.

What do you dislike most about this product?

The only downside of it is that users that answer a form are always required to log in with their own Google Account to be able to respond.

What recommendations would you give to someone considering this product?

Google Forms is one of the most forms and survey management tools you'll find in the market, in case you are unsure of what it can do you can always enjoy its 14 days trial version to ensure it provides the business value you need.

Pros

  • Inspires Innovation
  • Respectful
  • Acts with Integrity
  • Generous Negotitation

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