What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews
Rosario M.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Oct 2022
Is effective for customer management tables
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms from the start allows us to synchronize with our Google account to have everything in one place. It is very easy to create forms and execute them for a specific use of the work within the company. You can compile many questions to have a better organization and better management in real time. Google Forms is very pleasant to use in terms of the design that shows us and the design of it.
What is your favorite aspect of this product?
The final notifications in Google Forms do the job they offer well and also allow us to customize to our liking. We can easily and cleanly integrate data acquired through working with this tool through spreadsheets or any type of reports which has allowed us accurate and quick analysis through capturing information from our customers to analyze in real time.
What do you dislike most about this product?
Google Forms has very few templates available for our use, likewise the fonts we are given to choose from are quite scarce which limits our creativity in execution. In a future update it would be good to implement a way to send predetermined and automatic answers.
What recommendations would you give to someone considering this product?
Google Forms are an easy way to collect responses to business events and get feedback on how those events are going. Not for use if you are trying to do longer or more in-depth research. For things like employee engagement surveys, we use more targeted survey tools that provide better insight into responses.
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Acts with Integrity
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Gabriela G.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2022
Easy to use and secure
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Auto save in the cloud
What is your favorite aspect of this product?
It's easy to use, free, great for collaborating,
What do you dislike most about this product?
Lack of customization options
What recommendations would you give to someone considering this product?
You can integrate Google products like Google Sheets and Google Docs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Carlos David M.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Oct 2022
A free and reliable forms tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
How robust it is, and its API integration documentation is very well written which is a timesaver when used on a project.
What is your favorite aspect of this product?
The amount of value it provides on its free version if it's true there are enterprise plans available for more specific business needs the free personal version provides enough value for small projects.
What do you dislike most about this product?
The only downside of it is that users that answer a form are always required to log in with their own Google Account to be able to respond.
What recommendations would you give to someone considering this product?
Google Forms is one of the most forms and survey management tools you'll find in the market, in case you are unsure of what it can do you can always enjoy its 14 days trial version to ensure it provides the business value you need.
Pros
- Inspires Innovation
- Respectful
- Acts with Integrity
- Generous Negotitation
Please tell us why you think this review should be flagged.
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