Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Esther L.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Tool!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Good workflow automation

What is your favorite aspect of this product?

The usability is amazing Integrates and collaborates well

What do you dislike most about this product?

The vendor support can be more transparent and accessible.

What recommendations would you give to someone considering this product?

Overall, I have used Google forms for a while and they are amazing. They are easy to use and very effective.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Wahid K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product, Easy to use.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Creating and launching a survey form on google forms is so easy. You don't have to be a geek to know how to create the forms to help you meet your goals.

What is your favorite aspect of this product?

It has great customization on the polls. The premium version allows you to share unlimited forms via email. Finally, the forms, if well compiled collect adequate data for a survey.

What do you dislike most about this product?

It meets the needs of basic survey questionnaires but cannot handle complex needs like live graphs within google to analyze results.

What recommendations would you give to someone considering this product?

Google is a great option to conduct surveys for simple polls and questionnaires but not the best for complex, in-depth surveys.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Data is transmitted and stored securely

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Most Popular Google Forms Comparisons