Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Avi P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Solid addition to their suite of tools

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms is already included in your cost of using g-suite, which makes it practically free (as an add-on)

What is your favorite aspect of this product?

I like the simplicity and integration with google sheets

What do you dislike most about this product?

No good way to do more expansive customizations unfortunately

What recommendations would you give to someone considering this product?

always try before you buy!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status

Mudit P.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good product but need better customization feature

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Its drag and drop feature and google security

What is your favorite aspect of this product?

Security is my favourite

What do you dislike most about this product?

Its necessary to have internet

What recommendations would you give to someone considering this product?

Its a good to go product but keep on trying

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Andrew P.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Excellent, Easy to Use Form Generation Product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is integrated with the rest of the Google Suite, which allows collaboration and file sharing via Google Drive. It also is incredibly easy to use and intuitive compared to other similar products.

What is your favorite aspect of this product?

I love how simple it is to generate a form and then share that form to necessary people. It also is very easy to examine the data from respondents to the form in both collective and individual responses.

What do you dislike most about this product?

The only drawback I've seen is that you only have a limited set of options for the aesthetic look of the form, but that hasn't been a hinderance to us using it effectively.

What recommendations would you give to someone considering this product?

I highly recommend Google Forms for any type of survey application. It's very easy to use and create forms in, and has been used many times by our teams to survey and gather information for key decision that we've needed to make.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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