Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Marco O.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

fantastic way to make a form or survey

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is far above other similar services, since it has a system backed by all the experience of Google. it is very simple, even easier than any other page that could be dedicated to that, it is very complete despite being extremely simple

What is your favorite aspect of this product?

The most remarkable thing about the service is its simplicity and that most companies use to receive job applications, for example, by leaving a link that leads the person to fill out the form in order to fill in the data such as address, name and personal data that for the company they are extremely important, among other things that already depends on who and how they want to create the form to collect information

What do you dislike most about this product?

What I could dislike about Google Forms is that there is not much variety of templates or types, they are limited, they still fulfill their function, which is to collect information, apart from being fast and very easy to access and distribute.

What recommendations would you give to someone considering this product?

best of all, is that we can have access to any information we want, as long as we formulate the question or fill in the box in written words, it is very easy to make the form and we have a lot of information about it. I recommend it whenever I can

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shingo N.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Tool!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Simplicity

What is your favorite aspect of this product?

The UI is great

What do you dislike most about this product?

So far, I do not dislike any feature.

What recommendations would you give to someone considering this product?

This product is not expensive and the value it adds is great.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Easy to use, wonderful product. Affordable.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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