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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Fernando M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

excellent information gatherer

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The best thing is that it greatly outperforms the platforms that are and perform services similar to Google Forms, since it has a simple interface, visually pleasing and totally effective with respect to collecting information and being able to receive it without any problem, without intermediaries or nothing strange.

What is your favorite aspect of this product?

I know that this platform has been giving a good service for a long time, and I have been using it for only about 3-4 years, until now it has been very useful, it is very complete and serves to obtain all the necessary information that we want to collect from the people we love. survey or receive specific and direct information from the user

What do you dislike most about this product?

This platform has something that takes me a little out of my comfort zone by not being able to edit the template much and being limited I feel that I lose visualization but they are only my ideas since it is not verified. It is also technical support that takes a while to respond since I have had some synchronization failures and I have written to them

What recommendations would you give to someone considering this product?

I would recommend this to people who need to obtain information from certain people or groups, and so they can fill in all the information requested, making us obtain the necessary information, whether for a job, participate, surveys, among other things that can be done with GoogleForms. I recommend it more than anything because it has served me well and the platform has never let me down

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

CA Sanjay K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Wonderful product with multiple use.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Anyone with a Google Account already has access to Google Forms and that too is free. One can easily share with other team member by giving access to them, which is very easy to share. Google Forms is interconnected with many of the other applications in Google Workspace.

What is your favorite aspect of this product?

It is very easy to use and can be use in multiple ways and also with all of that, it is cost free, one just need an google account. With Google Forms, you can create and analyze surveys right in your mobile or web browser—no special software required i.e Ease of use at its best.

What do you dislike most about this product?

There are certain limitations regarding the capabilities of this tool. It accepts texts up to 500 Kb; images up to 2 Mb; and for spreadsheets the limit is 256 cells or 40 sheets. with Google Forms, you have very limited control over the design of your forms.

What recommendations would you give to someone considering this product?

If you want to have a very easy usable and variety of features containing product and that too cost-free, you must go for it. Thanks !!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Otávio P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and free. Great for intern use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The simplicity (in the best way possible) and how easy it is to construct a big form/suvrey from a first approach.

What is your favorite aspect of this product?

The amount of resources for free users (outside google cloud) as well.

What do you dislike most about this product?

Difficultie of integration with some outsider analyzer.

What recommendations would you give to someone considering this product?

This is the perfect form app if you are looking to improve internal comunication and work surveys. Its great in exporting the data and really come in hand from simple to complex forms. I personally would not say it is the best option for client user in a B2C operation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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