Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Sujit Kumar P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Unfortunately It didn't worked for me

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Overall it's Ok type of product not very exceptional.

What is your favorite aspect of this product?

I used this product in starting of my career and no doubt it was very easy to use. It saved the time and worked ok for my team.

What do you dislike most about this product?

After using this product for more than a year I tried several other products and I found that a google form is an a-ok tool for beginners professional can't work on Google Forms.

What recommendations would you give to someone considering this product?

The team should do competitor analyses and keep adding new features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gregory G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Very efficient product!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms allows you to change the font and size of your header text, questions, and any other text without an upgrade.

What is your favorite aspect of this product?

Completely free for personal use.

What do you dislike most about this product?

Only a handful of question types.

What recommendations would you give to someone considering this product?

There should be more question types added.

Pros

  • Trustworthy
  • Respectful
  • Security Protects
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features

Jaivir S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Simple, effective, quick

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its simple, effective and we can customize easily. We can store it on our Gmail profiles easily. No specific new profile creations needed.

What is your favorite aspect of this product?

Drop downs and templates. They have encompassed all types of relevant real-world templates for surveys. The results are mostly graphic and have great insights.

What do you dislike most about this product?

I cannot edit the graphical insights as per my choice. I would love to see some kind of flexibility there.

What recommendations would you give to someone considering this product?

Great, easy to use product from the Google Suite. If your organization uses the Google Suite, then using this product is a no brainer. You get everything you need if you want to conduct a survey and results are instant, accurate.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Commodity Features

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