What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Martin A.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Many other features are also there.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The best thing I feel about is their digital wallet. Transactions made through the wallet are instant and more successful.
What is your favorite aspect of this product?
Different payment options like UPI, debit, credit cards are available. Transferring money from wallet to bank account is easier with one click.
What do you dislike most about this product?
Customer service... Yes, you read that right. Their customer services are very bad, first of all it takes time to connect with them and even after that most of the time you won't get the right solution in a single moment
What recommendations would you give to someone considering this product?
You feel the pinch only when your payment gets stuck. When the person on the other side doesn't get paid, you may need to repeat the funds transfer and your money is locked up until you get a refund.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sonia I.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Dec 2022
free and easy to use !
Likeliness to Recommend
What differentiates Google Forms from other similar products?
the simplicity of the deployment and the training community accessibility
What is your favorite aspect of this product?
modern and intuitive
What do you dislike most about this product?
the analyse of the result
What recommendations would you give to someone considering this product?
it's very easy to use, not necessary to have it skills
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Akash S.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Good Product, can be improved
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Sending the polls, getting the details from end users is so easy.
What is your favorite aspect of this product?
Creating forms is so easy and integration with another Google product is awesome
What do you dislike most about this product?
The lack of customization, very boring templates
What recommendations would you give to someone considering this product?
For any organization it is a must have tool. You can have polls, collect details from users effortlessly.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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