Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rashpreet K.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent insights in post survey results

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google is a trusted and stable product. It has the best, fast integration if you're using its products from the Google Suite. Results are great and you can modify visualizations also.

What is your favorite aspect of this product?

I can drag and drop and create my own surveys as quick as 1-2-3.

What do you dislike most about this product?

If you want your own visualization, you cannot have it. Its only their own built in templates that you can play around with.

What recommendations would you give to someone considering this product?

If you have google suite and you are considering creating surveys/forms, blindly use this software. It delights.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

Victoria J.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Google Forms Is Easy to Manage and Affordable

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The cost-friendliness and efficiency of Google Forms differentiates it from other similar products. Google Forms is easy to customize and powerful to use.

What is your favorite aspect of this product?

Creating custom surveys using Google Forms is very easy. Moreover, it is the most affordable software to use. The support team is always there to listen to our queries.

What do you dislike most about this product?

All the features of Google Forms work well for us. It has great capabilities. No dislikes.

What recommendations would you give to someone considering this product?

Google Forms is highly reliable. I recommend Google Forms to everyone who want to make custom eForms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Felipe d.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

really easy to use and fast leaning curve

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

most popular and used in my field

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

not having live interaction

What recommendations would you give to someone considering this product?

nice interface and good library

Pros

  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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