Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Manvir S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easiest to Form Maker for your Responses

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a great tool to integrate and read data. Moreover, it gets clubbed to a Google Sheet excel automatically as well. With the recent update, customization in text is also possible.

What is your favorite aspect of this product?

The best things is we can control the text, font, color, header or add different templates of questionnaire which makes product very versatile.

What do you dislike most about this product?

I feel getting signature as a legal document is missing in this currently.

What recommendations would you give to someone considering this product?

It is your goto for all the survey and questionnaires. It gets linked to the google sheet automatically and the data interpretation is amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adlibz e.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great tool for surveys, great user features!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I think Google forms stand out with the ease of use & applicability of Google form links on social media and various online platforms!

What is your favorite aspect of this product?

The adjustable theme features are cool, I also like like the fact that form details are saved and can be edited or adjusted per time. our company ran an Ads campaign across Facebook, Instagram and we used the Google form links for customer profiling! we intend to explore it's use for further campaigns. Using this tool, I observed that you can get unlimited questions and answers at no cost, while other survey tools require a payment depending on the number of questions and recipients.

What do you dislike most about this product?

I wish it wouldn't be dependent on the internet

What recommendations would you give to someone considering this product?

I would highly recommend Google forms. It has good user interface. The assistant is simple to use. Also, the what-you-see-Is-what-you-Get interface makes it easy to drag and drop form elements and organize them based on actions or events.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Pankaj J.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Must have product in any organization

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is very easy to create and publish forms in organization to collect information, polling etc.

What is your favorite aspect of this product?

The data gets save in an excel format and very easy to access it and consolidate the data.

What do you dislike most about this product?

The UI lacks colors and background templates.

What recommendations would you give to someone considering this product?

Absolutely fantastic product, you must have it especially for gathering data from users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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