Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Heemit S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its very easy to use in comparison to similar products.

What is your favorite aspect of this product?

The UI is very user friendly

What do you dislike most about this product?

I dislike nothing about the product.

What recommendations would you give to someone considering this product?

It is a must use product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhay J.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to create, collaborate and distribute

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

The simple interface is understandable by a variety of users.

What is your favorite aspect of this product?

I am able to use it for multiple purposes including e-forms, quizzes, and survey tools.

What do you dislike most about this product?

It is very bland at times and there is not much customization. For embedding, I find Microsoft forms much cleaner and better looking.

What recommendations would you give to someone considering this product?

A simple interface form tool, which can be followed by mass without much training needed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client's Interest First

Arnaldo B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

excellent service of google forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms stands out above the others for its simple way of working because they do not simply offer me a page where we can add any type of question or fill-in box so that the person who receives the form can fill it in with their information and that is how it reaches us. quickly effective and very easy. Because there are other companies that are dedicated to the same thing, but it is often more complicated, they have to pay for a service with a very high cost and it is not something that everyone can afford. On the other hand, with Google, since it is free, it is much better and meets

What is your favorite aspect of this product?

To learn how to use this tool, it is not necessary to take a course or anything like that, simply by accessing with our Google account we can access this service and add all the questions that we need for the person or the other user or group to answer, we can do any type of question and they will have to fill in a text box or simply with simple selection choose the answer they want and so that information will reach us via Google forms which makes it one of the most effective and instantaneous tools for this type of requirement

What do you dislike most about this product?

The Google Forms drop program is that the amount of information that we can request is a little decreased because we have a certain number of spaces that we virtually cannot go beyond, that is, we have to fix it with the number of steps that they offer us for everything that we want to request in the form, I am a little limited before but at the same time it makes all the information really effective because we only rely on what we need and not on other things that do not interest us, I also do not like its interface a bit because one of the simplest worldwide on the internet

What recommendations would you give to someone considering this product?

I could easily recommend this service because it has simply complied with what I require and with what it says to offer, it does not promise to be the best service, but the most effective one that helps you share on other social networks or send it by mail without so much limitation because it is a of the largest companies or services that Google provides, which makes it always very safe and we can also reach any group that needs to request such information. This service is also used a lot by companies to recruit employees or certain specific services, so I highly recommend it so much

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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