Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Abhimanyu S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy but Miniscule Features

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google form being closely intergrated with Google services whiich are supported by a wide audience leads to it being the topmost choice for any user/company. Moreover the ease of use and clear functionalities make the learning curve very gentle.

What is your favorite aspect of this product?

The functions however less are very sought after and researched upon. I have never observed any issues with the features provided functionality wise. The community backing is also very encouraging to use this product.

What do you dislike most about this product?

The features are very limited and lack customisations. Moreover there are many tools in the market which provides a lot of features and are budget friendly. Being closely tied with google, it becomes a hassle to use it with other services not related to google.

What recommendations would you give to someone considering this product?

People having past or existing experience on Google services should definitely try it out, since it is most intergrable with Google. Lying on the lower budget side, the services are significantly cheaper than any other alternatives in the market.

Pros

  • Reliable
  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity

Cons

  • Security Frustrates
  • Inhibits Innovation
  • Slower Product Innovation

Malik Abdul Rahim M.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

one stop solutions for paper formalities.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The ability to integrate with other documenting software

What is your favorite aspect of this product?

It could be silly, but the ability to fill the forms and mark the boxes appropriately is just eye candy

What do you dislike most about this product?

sometimes we struggle to print it for the record.

What recommendations would you give to someone considering this product?

if you are using a lot of forms, thats your thing

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mohd M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

A great tool for collecting and organizing data.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It stands out from other similar products due to its ease of use, powerful data analysis capabilities, and its ability to integrate with other Google services such as Google Analytics and Google Sheets. Additionally, forms created in Google Forms are mobile-friendly and can be shared with multiple users.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is the ease of use and the ability to customize the form with various themes, questions, and formatting. It is also very user friendly and allows me to easily create surveys and other forms quickly. Additionally, the data that is collected is organized and easy to view or analyze.

What do you dislike most about this product?

One of the main things I dislike about Google Forms is that it can be difficult to customize the look and feel of the form. The forms are also limited in terms of the number of questions you can add and the amount of customization available. Additionally, the forms can be slow to load, especially when they contain a large number of questions.

What recommendations would you give to someone considering this product?

1. Consider the type of data you want to collect and the format you'd like it to be in. Google Forms supports a variety of question types, including multiple-choice, drop-down menus, and text boxes, so make sure you choose the right ones for your survey. 2. Test out your form before sending it out. Test it with a few people to ensure it's easy to understand and that all the questions are relevant. 3. Customize your form with colors, logos, and images to make it visually appealing and engaging.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

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