Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

84

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Joe M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Perfect Survey Tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms allows you to collect unlimited responses per form for free., also it allows you to collect data from an unlimited number of respondents without having to pay anything. Furthermore, you can easily review and manage the responses in the Google forms dashboard, making it easy to keep track of your data. With the free plan, you can collect an unlimited number of form submissions. Google Forms are simpler. Most online forms don't need to be complicated. If you're collecting swag orders, basic feedback, or submissions for the office suggestion box, you don't need any weird tools or special apps like other similar products.

What is your favorite aspect of this product?

Google forms offer a great tool for creating surveys, quizzes, and other forms quickly and easily. With this product, you can create forms that are accessible from anywhere, automatically collect responses, and even add advanced features like conditional logic. - No limitation on number of forms - Integration with Google services - File upload feature for free

What do you dislike most about this product?

Limited versatility: One of the main limitations of Google Forms is that it is best suited for creating surveys and questionnaires. While it is possible to create other types of forms, such as applications, lead generation forms, and payment forms, Google Forms does not offer the necessary features and functionality to build out these types of forms. If you are looking for more advanced form building capabilities, then you might want to consider using another form builder.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Isabel P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use survey tool from google

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to set up a survey and links and share them with users using Weblinks

What is your favorite aspect of this product?

The analytics feature of the survey is really useful to understand the no of users who have taken the survey , completion time etc.

What do you dislike most about this product?

Designs cannot be customized,all surveys can be created with only the default design

What recommendations would you give to someone considering this product?

It's the most easy to setup survey tool and hence highly recommended.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Akshaj M.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Good for Basic Surveys, Needs More Creative and An

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is different because it's really simple and free to use. You can make surveys and forms fast, and it works well with other Google stuff like Sheets. It's also easy for anyone to fill out the forms. Plus, it auto-saves your work, so you don't lose anything.

What is your favorite aspect of this product?

My favorite thing about Google Forms is how simple it is to make surveys and forms. You don't need to know much tech stuff. It sorts the answers for you too, so it's easy to see what people said. Plus, it's free, which is great if you don't want to spend money.

What do you dislike most about this product?

What I dislike most about Google Forms is it's kinda basic in design. You can't make it look really fancy or unique. Also, if you got a lot of questions, it gets hard to manage and sort the answers. Plus, there's no way to save a form halfway and finish later.

What recommendations would you give to someone considering this product?

If you're thinking about using Google Forms, it's a good choice for making surveys or forms quick and easy. Just make sure your questions are clear and not too long. Also, check out the different types of questions it offers, like multiple choice or short answers, to make your form better.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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