Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

James E.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

All-in-one, easy-to-use platform.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Tooltips are quick to find and interact with across all interfaces and applications. The Android device's calendar sync is both necessary and helpful. This is the most excellent workplace platform because everything is integrated and well-organized. There is nothing to be concerned about or to be annoyed with. Additional connections exist between the conference rooms. Professional dress is necessary, and the integration option is advantageous.

What is your favorite aspect of this product?

The business uses Google forms to take care of various administrative issues. Google Docs can be used to write and compile documents, Google Sheets to analyze our financial data, and Gmail to improve communication. On a single webpage, it offers access to multiple Google products and services, including Meeting, Drive, Calendar, Drive, Forms, etc. Each app in Google Forms is incorporated and offers a simple user interface.

What do you dislike most about this product?

Even though this application provides a self-sufficient platform for all business processes, I have found that occasionally new users need assistance to comprehend the labels and how the tools work, which causes problems. It can be challenging to inform or remind coworkers of the responsibilities mentioned in a document.

What recommendations would you give to someone considering this product?

Use of Google Forms Excellent Google Sheet connectivity, prompter reminders, and add-on possibilities; simple but effective. Some of the adverts can be used to construct a challenging Workflow. The query makes mention of a clock. Alternatives with an excellent user experience and simple peer-to-peer sharing. It's more than enough to get 15GB of free cloud storage. Google Sheets, Google Slides, Google Docs, and other free/open-source software are a few examples.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ali A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Fast and easy way to create forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy integration with the google account and able to properly manage data entries

What is your favorite aspect of this product?

The form's plug-and-play functionality is crucial to our business since it makes it possible to quickly create survey forms, share them with testers, and instantly gain insights.

What do you dislike most about this product?

Few of the major features are missing like adding a digital signature and integrating with major services like Github etc

What recommendations would you give to someone considering this product?

If your company relies on surveys and feedbacks, then consider this product as it is easy to creating questionnaires and distribute to the user base

Pros

  • Trustworthy
  • Efficient Service
  • Transparent
  • Effective Service

Mark D.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Very Bland product.

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Google forms works pretty well but falls short in so many ways. The product is pretty bland and is locked many times on the layout look. When using the google forms product, it looks cheap. The customization is very limited and flexibility is not one of its top features.

What is your favorite aspect of this product?

Its very quick to produce a product. The implementation time is very quick, so from concept to implementation is very convenient. However, the final product isn't polished.

What do you dislike most about this product?

Looks cheap and very boxy. Not enough features to compete with other vendors. While it is quick to implement it looks very student'ish and you can tell its a canned system.

What recommendations would you give to someone considering this product?

If you are needing something quick for data collection or a survey, this is perfect. Don't expect it too look amazing or polished. It does what its supposed to do without the bells and whistles.

Pros

  • Effective Service
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

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