Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

George W.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easily collect, organize and analyze data.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

A part from using various question types like checkboxes, short answers and multiple choices, it allows me to to add videos and images to forms. In addition, forms can be shared with others via links and emails.

What is your favorite aspect of this product?

I use Google Forms to create quizzes and surveys to gather information from my employees. It also helps me to conduct a weekly employee satisfaction survey and use the responses to identify areas for improvement within the office.

What do you dislike most about this product?

Certain file types, video and audio cannot be uploaded by Google Forms.

What recommendations would you give to someone considering this product?

It is a great product that will enable you to create and conduct surveys, quizzes and other forms, and then collect and analyze results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patricio G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

the best service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I've always thought how wonderful Google Forms is and how it differs from similar companies in that its interface is more intuitive, that the forms are easy to customize and configure, that there are a variety of question type options to choose from, and that it offers tools to share and analyze the results of the questionnaires after collecting them. Google Forms are free, which makes them even more attractive to those who don't have a budget for a paid survey service

What is your favorite aspect of this product?

What excites me the most about google forms is its awesome way of creating a form where you can choose from a variety of options to create a variety of questions, as well as the ability to customize your form with attractive themes. the ease of sharing the form with other users is also a great feature for those who want to collect information from multiple people. The responses received can be easily organized into a table or graph for better visualization, there is an analytics feature that allows you to analyze the collected data to identify trends and patterns.

What do you dislike most about this product?

Incredibly, even though it is one of the platforms that I use the most, Google forms has its small negative sides and that is that sometimes the designs and the customization of the forms are not very good, if you do not have a Google email account, you will not be able to send the forms. forms to your contacts, something that can be inconvenient for some people and the forms created with Google are not very intuitive for users, since the designs are very basic and there is not much option to customize it, the results of the forms are stored into a Google file that must be downloaded and then converted to a more suitable format

What recommendations would you give to someone considering this product?

I still use Google Forms today and recommend it as a great tool for data collection. With Google Forms you can easily create surveys and forms, share them with other users, collect responses online, and analyze the results. It's free, easy to use, secure, and offers a variety of options to customize your surveys to meet your needs. It is also compatible with all devices, making it easy to collect data anywhere, and offers a variety of tools such as charts, layouts, and templates, so you can present your results clearly and intuitively

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Maninder S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best product for form building

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Best product to work out with so many features and easily accessible from google docs.

What is your favorite aspect of this product?

Favorite aspect is customisation of font, color, style for every section.

What do you dislike most about this product?

Dislike is that it does not a cart feature or an esign feature which is very important for the same.

What recommendations would you give to someone considering this product?

Strongly recommend this product and a must have for all survey or form building.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

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