Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Nicholas B.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good for gathering information and feedback.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It allows me to quickly create and distribute forms with a variety of question types like, multiple choice, short answer, and rating scales. I can also distribute forms through a link or embed them in a website, and responses can be collected and analyzed in real-time.

What is your favorite aspect of this product?

I use Google Forms to gather and analyze data related to our construction projects. I use it to create and distribute surveys, quizzes, and other forms to gather information and feedback from employees, customers, and other stakeholders.

What do you dislike most about this product?

I feel that it is not robust as some other survey and form-building tools. However, it is a great product.

What recommendations would you give to someone considering this product?

They should give it a try. It is a free tool which is an advantage for any company as it allows us to gather data without incurring additional costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramiro L.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

It is the best option to receive live comments

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

To collect user input, we employ Google Forms. Its user interface is intuitive and easy to grasp. People have faith in Google Forms since they are so widely used.

What is your favorite aspect of this product?

To make and distribute student quizzes, I utilize Google Forms. Google Forms has also been used to draft and sign legal papers by yours truly. I use the software to administer quizzes to my distance education students. This information will help me evaluate my pupils' knowledge of the topic being tested.

What do you dislike most about this product?

It's unfortunate that there's not much room for personalization. In most cases, smaller businesses benefit the most. Definitely not something I'd suggest for a big company. Neither your own domain name nor custom branding can be included.

What recommendations would you give to someone considering this product?

When doing online courses, Google Forms proves to be a valuable resource. The program enables in-the-moment testing, and it also blocks pupils from switching tabs mid-test.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

RAUNAK A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"Simple creation,Distribution and Data Collector"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is an online forms provider used to create surveys, quizzes and questionnaires. It is distinct from others in few different ways: 1. Intuitive Interface: Google Forms has an easy-to-use, intuitive interface that allows users to quickly create surveys & questionnaires with drag-and-drop features. Additionally, users can choose from a variety of pre-designed templates for more professional-looking designs. 2. Automated Data Analysis: When survey results are returned to Google Forms, an automated data analysis tool provides detailed insights into the responses such as itemized results.This will make G- form unique.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its user-friendly interface. It is easy to create, share and collaborate on surveys, polls, questionnaires, quizzes and more. The drag-and-drop feature makes it easy to add photo, audio or video content to your forms. Plus, you can quickly customize existing templates, use branching logic to customize what questions are answered based on previous responses and track responses in real time with charts and graphs.Additionally it allows you to toggle privacy settings on a form by form basis so you can keep things private if necessary. Additionally integration with other Google products like Drive is amazing.

What do you dislike most about this product?

One of the biggest drawbacks with Google Forms is that it doesn't offer much customization options. You're limited to using the default settings and layouts, so if you want to create a more unique form with custom branding or design elements, you're out of luck. Additionally, you can't add any kind of advanced logic such as conditional fields or branching questions - what you see is what you get. You also don't have access to any type of reporting or analytics tools to track responses, making it difficult to measure the effectiveness of your forms. Lastly, the free version is extremely limited in terms of features.

What recommendations would you give to someone considering this product?

1. Get familiar with the many features that Google Forms offers, such as question types, page branching, custom themes and questions reference tools. 2. Use a variety of question types to help customize your forms to meet your specific requirements. 3. Utilize the built-in analysis and tracking features in order to gain useful data insights from responses collected through your form(s). 4. Take advantage of the options for sharing your forms with people outside of your Google account, including those who don’t have a Gmail account. So Highly recommend to try because its having extraordinary festures

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Productive

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