Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Umar Faruq Z.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Form - What Blew My Mind

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Compared to its competitors, Google Forms has a real-time collaboration feature that allows multiple users to collaborate on a form in real-time.

What is your favorite aspect of this product?

It is easy to use. Making it accessible to all users irrespective of their technical background.

What do you dislike most about this product?

Limited Customization Options, users may resort to using HTML or CSS to further customize the appearance of their forms.

What recommendations would you give to someone considering this product?

Consider what you need to use Google Forms for and whether it can meet your needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Alhassan S.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent choice for Data collection

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It allows integration with other Google products, making it a unique and an excellent choice to it is competitors.

What is your favorite aspect of this product?

I can easily send forms using different options to users and collect their information seamlessly.

What do you dislike most about this product?

Not allowing me to customize the form as I like, hence the product has limited customization options.

What recommendations would you give to someone considering this product?

Consider the kind of information you need to collect and see if google form fits your needs.

Pros

  • Helps Innovate
  • Caring
  • Fair
  • Friendly Negotiation

Sally B.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Best way to Streamline Data Collection

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms sets itself apart from other similar products through its integration with other Google products, particularly Google Sheets. This integration allows for real-time response tracking and data analysis, making it easier to make informed decisions quickly.

What is your favorite aspect of this product?

The ability to create and distribute forms quickly and easily.

What do you dislike most about this product?

My only dislike about Google Forms is the limitation on question types. While there are many question types available, some more advanced options such as weighted questions or matrix questions are not currently available.

What recommendations would you give to someone considering this product?

I recommend Google Forms for any companies looking for a quick and efficient way to gather information.

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Caring

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