Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Samantha H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Incredibly Easy to Use!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are the best option because it has all of the features and information you need while also being simplistic in its function. I really appreciate the user-friendliness and design of the whole platform. Makes sending our surveys so easy!

What is your favorite aspect of this product?

My favorite aspect is the ability to look at everyone's results from the survey all in one place on the platform. I also really like that you can shorten the survey URL when sending it out to get responses!

What do you dislike most about this product?

I have found that the customization and design of this platform can be very limiting. I've been able to still use it effectively, but it would be nice to have the option of making more personalized changes.

What recommendations would you give to someone considering this product?

I would recommend using it often! I've found that getting the whole team's feedback, even with small decisions can make such a difference!

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Helps Innovate

Shivaling P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

great functiionalities and usability! totally like

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

its integration with a variety of gsuite tools and making it work seamlessly across business softwares available.

What is your favorite aspect of this product?

my favourite aspect is its clear font structure and better readability

What do you dislike most about this product?

i dislike its ui elements which need to be made changes into it.

What recommendations would you give to someone considering this product?

i recommend this product for better business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Parth P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Google form for survey

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google form is easy to use and easily manageable forms.

What is your favorite aspect of this product?

Excel creation from the filled form automatically.

What do you dislike most about this product?

I loved using google form.

What recommendations would you give to someone considering this product?

If you want to create any survey use google form.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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