Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Frank R. C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to collect information from several people

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

This product can easily create a questionnaire form. It is helpful because it is easy to make and can specify entries in various formats. Moreover, data manipulation is easy since the collected data can be converted into a spreadsheet with a single click. In addition to questionnaires, it is also effective when collecting information from various staff members in the workplace (email addresses, phone numbers, etc.).

What is your favorite aspect of this product?

It is the most robust web form you can create right out of the box, from queries to questionnaires. It is easy to use, so once you get used to it, you can make the forms you need in minutes. Until now, when preparing a web form, it was necessary to prepare a page on the home page. It was costly and time-consuming, but using Google Forms is helpful because you can prepare forms quickly and free of charge. Compared to other form tools, it is easier to summarize the summary results. Since it is also possible to conduct anonymous surveys, it is used for surveys on recruitment and review of company regulations.

What do you dislike most about this product?

I don't see many weaknesses, but if I had to say so, I would like you to consider that there is no dedicated app on your smartphone, and you can only operate it from a browser.

What recommendations would you give to someone considering this product?

Using Google Forms has significantly reduced the time and costs of collecting data from customers and employees. In particular, the time to create and transcribe questionnaires completed on paper has been shortened. It is used to develop questionnaires for internal and external use. Compared to paper questionnaires up to that time, counting and analysis were saved, reducing man-hours. Anonymous questionnaires also increase the response rate and allow employees to hear their true feelings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Forms Is Affordable to Use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Creating eForms using Google Forms is an easy task, making it a better tool than other similar products. Google Forms has incredible features that are easy to understand.

What is your favorite aspect of this product?

I like the ease of use of Google Forms when it comes to creating eForms. Google Forms is affordable to use when it comes creating eForms and online surveys.

What do you dislike most about this product?

Google Forms is affordable to use and flawless. I do not experience challenges when using Google Forms.

What recommendations would you give to someone considering this product?

I highly recommend Google Forms. Google Forms is so easy to use and affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Perfect Free Forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

it has some good features like it is able to calculate the score of every student automatically.

What is your favorite aspect of this product?

it has simple and easy user interface. I like it most because it helps me a lot to capture outcomes and to provide survey to all my users in few minutes. it able to add long answer question as well as multiple choice questions in our survey forms.

What do you dislike most about this product?

it also has some cons like it does not have any feature to increase or decrease the size of our fonts. I wish that the look into it and also it has limited customization option are available.

What recommendations would you give to someone considering this product?

overall our experience is good with google forms and I am almost satisfy with it so I recommended it to all my colleagues to use it.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Saves Time

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