Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Alfredo O.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Great product for evaluating client satisfaction.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Syncs with my Gmail account,

What is your favorite aspect of this product?

Ease of use from my clientes that also uses Gmail.

What do you dislike most about this product?

Nothing, great product.

What recommendations would you give to someone considering this product?

Get better templates online.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Scott A.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Forms Is Cost-Friendly

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The cost-effectiveness of Google Forms has been making it different and better than other similar products. Google Forms helps us create organized and simple to understand surveys.

What is your favorite aspect of this product?

I am glad because creating surveys using Google Forms is very easy. The resourceful customer support team of Google Forms makes everything easy for us.

What do you dislike most about this product?

Google Forms has been so reliable to use. I do not dislike anything about Google Forms.

What recommendations would you give to someone considering this product?

Google Forms is highly reliable and simple to manage. I highly recommend Google Forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joshua M.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Forms Has Great Capabilities

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is an affordable software that allows us to conduct online surveys effortlessly. Google Forms is a top tool compared to its competitors due to its affordability.

What is your favorite aspect of this product?

Google Forms works so well for us. Google Forms has great capabilities and a friendly support team department.

What do you dislike most about this product?

I have zero reasons to dislike Google Forms. Google Forms has been so reliable to use.

What recommendations would you give to someone considering this product?

Google Forms will help you create accurate eForms that will help you conduct surveys smoothly. I recommend Google Forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons