Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Security

83

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Harjeet K.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best web-based survey and questionnaire tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is better than similar products as one can set up conditional questions that only appear based on the previous answers provided by respondents. Also, Google Forms allows multiple users to collaborate on a single form, making it easy to work together.

What is your favorite aspect of this product?

The best part about Google Form is that one can easily set up rules to validate responses to ensure that they meet certain criteria. Also, Responses from Google Forms can be automatically added to a Google Sheet for easy analysis.

What do you dislike most about this product?

Nothing to dislike about the product.

What recommendations would you give to someone considering this product?

Go for Google Forms! Google Forms is the best web-based survey and questionnaire tool offered by Google. It allows users to create and share custom forms and surveys to collect data

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Robert J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Most effective way to collect and analyze data.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The wide range of customization options available. You can choose from a variety of pre-designed themes, fonts, and colors, or you can create your own custom styles to match your brand. Plus, you can add images, videos, and even custom logic to your forms to create truly dynamic experiences for your users.

What is your favorite aspect of this product?

The platform is incredibly intuitive, making it simple for anyone to create and share surveys, quizzes, and other types of forms.

What do you dislike most about this product?

One issue that I have encountered is that some of the more advanced features, like branching logic and data validation, can be a bit tricky to set up correctly.

What recommendations would you give to someone considering this product?

It is a fantastic product that is ideal for businesses of all sizes, as well as individuals who need a simple, effective way to collect and analyze data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Saadat C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Simple to use

What is your favorite aspect of this product?

Nothing specific

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

Nothing at the moment

Pros

  • Helps Innovate
  • Appreciates Incumbent Status
  • Security Protects
  • Continually Improving Product

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