Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Ricardo P.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

The best solution for surveys.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Unlike other products, this is unique because it is very easy to create surveys, in addition to being very easy to edit them if the case should occur.

What is your favorite aspect of this product?

What I like the most about this tool is that it has an excellent way of synthesizing the results, in addition to the fact that it is also very intuitive when creating the forms and it has a very wide variety of templates that can be used and can even be personalized.

What do you dislike most about this product?

Since I have been using it, I have not found any fault with this tool, but I can say that it is at the top of the best tools for creating surveys.

What recommendations would you give to someone considering this product?

One of the many reasons why we can recommend this tool is because it has integration with multiple processes as well as applications, and another thing that makes us recommend it is that it can be used for multiple purposes.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Faiz S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Simple Way to Create and Analyze the Survey

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

- has a lot of survey option such as checkboxes, linear scale, multiple choice grid and file upload - easy to create and drag and drop experience - can create custom confirmation message upon submitting the survey

What is your favorite aspect of this product?

- Simple and great question option - can create a section based on answer to skip unnecessary questions - security, because we can limit to our internal organization only

What do you dislike most about this product?

- can not be embedded perfectly to our website when survey contains upload file option

What recommendations would you give to someone considering this product?

Google Forms is a simple way to create survey, polling, quiz, and can analyze the result in the Google Sheets. The user with the basic knowledge of can easily get started with Google Forms

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Sergio M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Simple use, easy maintenance of forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The cost to start an implementation is nothing

What is your favorite aspect of this product?

The price since it is free

What do you dislike most about this product?

Nothing, does its job

What recommendations would you give to someone considering this product?

If it is necessary to work with work teams, I recommend acquiring a paid package of licenses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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