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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Imaya Segara G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic product! But Cost High.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

With Google Forms, you can create and analyze surveys right in your mobile or web browser—no special software required. You get instant results as they come in. And, you can summarize survey results at a glance with charts and graphs.

What is your favorite aspect of this product?

swift and fast.

What do you dislike most about this product?

Cost could be less

What recommendations would you give to someone considering this product?

try to provide free usage for polling time.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Kevin O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Simple test taking tool, gets the job done well.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms is simple and anyone can use it for tests, therefore I feel like it is different than other more complex software

What is your favorite aspect of this product?

The simplicity of the tests and the ability to have direct feedback on multiple choice scores

What do you dislike most about this product?

The simplicity is good as said before but we need more modernization and design to make it pop

What recommendations would you give to someone considering this product?

I would recommend using it, oftentimes people who use this product are in school and have to but it works well and I'm sure it's good for whatever the price tag is.

Pros

  • Performance Enhancing
  • Respectful
  • Altruistic
  • Helps Innovate

Cons

  • Less Transparent
  • Wastes Time
  • Vendor Friendly Policies

Laura I.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

The easiest survey tool on the market

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I think the ease of use is their biggest differentiator.

What is your favorite aspect of this product?

Anyone can use it, don't need any experience on survey softwares.

What do you dislike most about this product?

This forms are not very much aesthetic. They feel pretty basic.

What recommendations would you give to someone considering this product?

Use it if you need something simple, cheap and easy to use.

Pros

  • Reliable
  • Effective Service
  • Fair
  • Enables Productivity

Cons

  • Commodity Features

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