Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Arturo Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Accessibility in a necessary system

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Unlike other tools similar to this one, something that stands out from others is that it is free and it is not necessary to download or install any other software. It is quite easy to implement in any company and allows you to export the results in different formats and even share them with others.

What is your favorite aspect of this product?

I like it because it helps to collect data and opinions from a large number of people quickly and efficiently. In addition, the integration with other Google tools, to store and analyze data, is ideal for companies. It is a flexible and customizable tool, making it suitable for a wide range of uses, such as customer satisfaction surveys, event registrations, or academic questionnaires.

What do you dislike most about this product?

Doesn't offer many advanced customization options

What recommendations would you give to someone considering this product?

It is a useful and easy to use tool for creating online forms. It has many advantages, such as its freeness, ease of use and flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Destiny H.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Gets the job done

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms doesn't require a login or any special software. It's easy to use for anyone.

What is your favorite aspect of this product?

I like the idea of the forms being multi-purposeful. You can create surveys, events, RVSps, and even a backup check-in and out for work.

What do you dislike most about this product?

I dislike not being able to go back and edit, or knowing if I correctly submitted the form.

What recommendations would you give to someone considering this product?

This is a great option if you're looking for a budget-friendly form. This could help any new business owner with applications, questionnaires, or even school teachers looking for a quick form to put together quizzes!

Pros

  • Trustworthy
  • Caring
  • Altruistic
  • Acts with Integrity

Alejandro G.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

An excellent google survey platform

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What makes Google Forms different is its ease of use and the ability to collaborate with other users in real time.

What is your favorite aspect of this product?

I like that you can view your survey results in real time and download them in several different formats. What I don't like is that there is no option to schedule polls to be released at a specific time.

What do you dislike most about this product?

In my personal opinion, we can say that this tool does not have any flaws, so we are very happy with this tool.

What recommendations would you give to someone considering this product?

In general, I would recommend Google Forms because it is an easy to use and customizable tool that allows you to create online forms and surveys in a matter of minutes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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