Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Camila S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Good service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

This platform differs from other similar companies due to its ease of use and its integration with other Google tools. offers a large number of templates and customization options to create custom forms, and has more stability than any other similar service, since they are not compared to a company as successful as google

What is your favorite aspect of this product?

What I like best about Google Forms is its ability to efficiently collect and analyze data. The platform allows you to create online surveys and quizzes that can be easily shared with a large number of people. the results can be viewed in real time and exported to other formats for further analysis

What do you dislike most about this product?

What I like least about Google Forms, I think the platform could improve in terms of customizing the forms. Although there are a large number of templates available, sometimes it's hard to find one that fits exactly what I need

What recommendations would you give to someone considering this product?

I recommend Google Forms because it is a very useful tool for any person or company that needs to efficiently collect information or feedback. Its integration with other Google tools, such as Drive and Sheets, makes it very easy to share and analyze the results. It is a free platform accessible to anyone with a Google account. Google Forms is a great option for creating online surveys and quizzes quickly and efficiently

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Sahil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Best Form builder software which is easy to use !

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Form is very user friendly and anyone can use it. Google Form is customizable as per our needs. It also offers various number of question formats which other products do not offer.

What is your favorite aspect of this product?

The favorite aspect about Google Forms is that it has lots of ready to use templates.

What do you dislike most about this product?

I think Google Form should add Timer to their forms. It is very helpful for someone who is creating a quiz on Google Forms.

What recommendations would you give to someone considering this product?

I will recommend Google Form over any other product as it is very easy to use and it can be customized as per our needs.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Inspires Innovation

AMB. Chidiebere Moses O.

  • Role: C-Level
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Best for Collecting Real Data

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Form is user friendly, easy to set up, pre-defined questions and easy to track performance. You can collect real data with this form. I did it personally on many occasions.

What is your favorite aspect of this product?

I used it more to collect data from clients, the basic data that can help us to write their profiles. Also helped our HR in collecting relevant data from students who we are interviewing for internship

What do you dislike most about this product?

Well, the pre-defined questions are quite limited, and very small room for customization especially if you are not a techie.

What recommendations would you give to someone considering this product?

Take your time and go over it again and again until you get it. Once you learn how to use it, it kind of becomes addictive.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Most Popular Google Forms Comparisons