Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Hannah U.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Great product and easy to use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

part of a wider SaaS ecosystem

What is your favorite aspect of this product?

part of a wider SaaS ecosystem. Easy to use.

What do you dislike most about this product?

Nothing.

What recommendations would you give to someone considering this product?

Try it and see.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Deepak R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

G form are thequickest way to do a market research

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easily customizable and is widely used know software in the market. We only have to create a form using the google form-builder and once it is created, we can send the link to user's and we can do a quick market research based on the user's response

What is your favorite aspect of this product?

One don't have to work on form-builder section from scratch and it can be integrated with a static website. Even if you don't have a website, forms link can be sent to user easily

What do you dislike most about this product?

The UI can not be changed as per website layout and that makes bad impression on my user's. Also, The google name pinned on the form while integration makes brand inconsistency in user flow

What recommendations would you give to someone considering this product?

It is free to use and easy to implement, If you are not a software developer with back-end expertise. You can integrate it with low-cost in a static website

Pros

  • Enables Productivity
  • Saves Time
  • Performance Enhancing
  • Efficient Service

Cons

  • Security Frustrates

Clair K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Love making forms with this!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I like that it is a Google product and works well

What is your favorite aspect of this product?

I like the different fields that it offers (button, drop-down, text box, etc.)

What do you dislike most about this product?

There isn't much to dislike about this product.

What recommendations would you give to someone considering this product?

It's a great product, love the way you can easily read the data after everyone has filled out the created forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

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