Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Lisa S.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Easy and Efficient way to collect information

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy of use and integration across all Gsuite products

What is your favorite aspect of this product?

User experience

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Depends on what kind of information they want to collect.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

Cherlyn C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

A simple solution for your basic form needs

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

There is always a free tier for people who want to try it and it's already included for business owners who already have Google Workspace.

What is your favorite aspect of this product?

You can just send anyone to the form and they will immediately recognize the Google brand. It increases trust.

What do you dislike most about this product?

Lack of features. Not suitable as a long-term solution if you need to collect various forms of data.

What recommendations would you give to someone considering this product?

Go for it, there is a free tier that's always available. It's very easy to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arturo Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Accessibility in a necessary system

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Unlike other tools similar to this one, something that stands out from others is that it is free and it is not necessary to download or install any other software. It is quite easy to implement in any company and allows you to export the results in different formats and even share them with others.

What is your favorite aspect of this product?

I like it because it helps to collect data and opinions from a large number of people quickly and efficiently. In addition, the integration with other Google tools, to store and analyze data, is ideal for companies. It is a flexible and customizable tool, making it suitable for a wide range of uses, such as customer satisfaction surveys, event registrations, or academic questionnaires.

What do you dislike most about this product?

Doesn't offer many advanced customization options

What recommendations would you give to someone considering this product?

It is a useful and easy to use tool for creating online forms. It has many advantages, such as its freeness, ease of use and flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

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