Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Shrushti H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

excellent product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Seamless Integration with Google Workspace: Google Forms is tightly integrated with other Google Workspace applications, such as Google Sheets, Google Drive, and Google Docs. This integration allows for easy data collectio

What is your favorite aspect of this product?

very easy to use

What do you dislike most about this product?

allowing a little more customization would be better

What recommendations would you give to someone considering this product?

most amazing way for getting input

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Siddharth K.

  • Role: Public Sector
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Very useful when it comes to creating quick forms

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Easy and simple to use

What is your favorite aspect of this product?

User friendly and is quick enough to be created

What do you dislike most about this product?

Security related issues that might occur

What recommendations would you give to someone considering this product?

To upload bigger files while submitting the forms

Pros

  • Acts with Integrity
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product
  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Simple, Easily accessible, just basic features.

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

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