Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Drag and Drop Design

83

Workflow Automation

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Yavuz E.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Definitely Use for Polls

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Very usable and implementation is super less-complicated.

What is your favorite aspect of this product?

It's definitely most cheap solution there.

What do you dislike most about this product?

Data export feature is not great when its compared to competitors

What recommendations would you give to someone considering this product?

Before using more expensive alternatives, they should give this to go, even for a freemium version.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Swapnil J.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use, cost effective for normal data

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use and integration and collaboration

What is your favorite aspect of this product?

Simplicity of usage and multi platform support

What do you dislike most about this product?

Lack of advanced features

What recommendations would you give to someone considering this product?

Use for basic usage but not for big data

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Vatsal G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Gathering Insights and Feedback

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms seamlessly integrates with other Google applications such as Google Sheets, Google Docs, and Google Drive. This allows for easy data collection, analysis, and collaboration within a familiar and widely used ecosystem. Also, Google Forms offers a clean and intuitive interface that makes it easy for both form creators and respondents to navigate. Additionally, the drag-and-drop form builder allows for effortless customization, enabling users to create surveys, questionnaires, and feedback forms quickly. Form creators can easily share their forms via email, social media, or embed them on websites.

What is your favorite aspect of this product?

The intuitive design and easy-to-use form builder make it accessible to users with varying levels of technical expertise. This simplicity allows users to quickly create surveys, collect data, and analyze responses without requiring extensive training or prior knowledge. Also, google Forms are accessible from any device with an internet connection. The forms are designed to be mobile-friendly, ensuring a smooth experience for respondents using smartphones or tablets.

What do you dislike most about this product?

one aspect that some users may find limiting is the customization options for the visual appearance of Google Forms. While there are some pre-defined themes and basic customization features available, the range of visual customization options may not be as extensive as some users would prefer. However, it's important to note that the primary focus of Google Forms is on functionality and ease of use rather than highly intricate design customization.

What recommendations would you give to someone considering this product?

Clearly define the purpose and goals of your survey before creating your form. This will help you structure your questions effectively and ensure you collect the necessary data. Further, Take some time to explore and understand the different features available in Google Forms, such as question types, branching logic, and data validation. This will allow you to leverage the full potential of the tool and create more sophisticated and interactive forms. Also, Before sharing your form with respondents, test it yourself to ensure everything works as intended. Check for any errors and verify the overall user experience.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

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