Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

8.9 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

85

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

83

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Kamran M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Great tool for quick survey

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms are easier way to create quick survey and get feedback from your customers easily. It's a best option in market which helps in creating simple survey forms.

What is your favorite aspect of this product?

I like the features of Google Forms which are very customizable. They provide widgets to insert in the form according to your need.

What do you dislike most about this product?

It has very little customization option. May be need to launch a mobile app also for those who like to use mobile for all the work

What recommendations would you give to someone considering this product?

Google Forms is simple yet very useful tool for creating forms and collecting feedback from your customers. It's one the best tool in market and very versatile

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kristen P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

A Quick Solution Worth Implementing

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is an essential tool for our internal and external processes. We use it when polling our employees and customer feedback. There are no extra apps to install—we can create a survey or form directly within our browser from wherever we are (mobile or desktop). The forms are easy to place on the website or send via email throughout our organization, and we see a summary of results in real-time. The UI is intuitive, and there is minimal support needed for those creating a form or survey. That allows us to focus our time on the content itself. All in all, Google Forms is quite efficient.

What is your favorite aspect of this product?

Since my area focuses on customer research, I enjoy the real-time results from our external forms and surveys. There's a diagram that presents a basic breakdown of responses, as well as easy access to open-ended question results. The reporting is simple, easy to read, and provides a quick way to gauge our direction or offerings.

What do you dislike most about this product?

The lack of design customization options is challenging for us. We want to present a solid brand to our customers and often try to force the formatting to work within our brand. It would be helpful to have more customization options, as the forms don't look quite like they fit with the branding on our website. In addition, there are no options to build complex questions like matrixes.

What recommendations would you give to someone considering this product?

if you are thinking about using Google Forms, I suggest using the free version first to ensure that the survey question options meet the needs of the project at hand. If you only need a simple tool for fast data collection, this works quite nicely. If you are looking for a tool that provides a more comprehensive evaluation, a tool like Qualtrics would probably work best.

Pros

  • Trustworthy
  • Acts with Integrity
  • Helps Innovate
  • Effective Service

Amit C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to create online forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Its free to use google forms, It helps to get form data into google sheets and its easy to organize. We can also integrate google workspace 3rd party apps to automate the process.

What is your favorite aspect of this product?

Free to use, and pre build template available

What do you dislike most about this product?

it dosent have drag and drop options to create form rather than add option

What recommendations would you give to someone considering this product?

Please consider google form if you want to do a survey , gather any kind of data from users as its easy to manage and use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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