What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews
Kamran M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Great tool for quick survey
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms are easier way to create quick survey and get feedback from your customers easily. It's a best option in market which helps in creating simple survey forms.
What is your favorite aspect of this product?
I like the features of Google Forms which are very customizable. They provide widgets to insert in the form according to your need.
What do you dislike most about this product?
It has very little customization option. May be need to launch a mobile app also for those who like to use mobile for all the work
What recommendations would you give to someone considering this product?
Google Forms is simple yet very useful tool for creating forms and collecting feedback from your customers. It's one the best tool in market and very versatile
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kristen P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
A Quick Solution Worth Implementing
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms is an essential tool for our internal and external processes. We use it when polling our employees and customer feedback. There are no extra apps to install—we can create a survey or form directly within our browser from wherever we are (mobile or desktop). The forms are easy to place on the website or send via email throughout our organization, and we see a summary of results in real-time. The UI is intuitive, and there is minimal support needed for those creating a form or survey. That allows us to focus our time on the content itself. All in all, Google Forms is quite efficient.
What is your favorite aspect of this product?
Since my area focuses on customer research, I enjoy the real-time results from our external forms and surveys. There's a diagram that presents a basic breakdown of responses, as well as easy access to open-ended question results. The reporting is simple, easy to read, and provides a quick way to gauge our direction or offerings.
What do you dislike most about this product?
The lack of design customization options is challenging for us. We want to present a solid brand to our customers and often try to force the formatting to work within our brand. It would be helpful to have more customization options, as the forms don't look quite like they fit with the branding on our website. In addition, there are no options to build complex questions like matrixes.
What recommendations would you give to someone considering this product?
if you are thinking about using Google Forms, I suggest using the free version first to ensure that the survey question options meet the needs of the project at hand. If you only need a simple tool for fast data collection, this works quite nicely. If you are looking for a tool that provides a more comprehensive evaluation, a tool like Qualtrics would probably work best.
Pros
- Trustworthy
- Acts with Integrity
- Helps Innovate
- Effective Service
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Amit C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Easy to create online forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Its free to use google forms, It helps to get form data into google sheets and its easy to organize. We can also integrate google workspace 3rd party apps to automate the process.
What is your favorite aspect of this product?
Free to use, and pre build template available
What do you dislike most about this product?
it dosent have drag and drop options to create form rather than add option
What recommendations would you give to someone considering this product?
Please consider google form if you want to do a survey , gather any kind of data from users as its easy to manage and use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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