Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Workflow Automation

84

Drag and Drop Design

83

Field Configuration and Customization

82

Version Management

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Rakshit C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Google Sheets - Great to mange records.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is easy to organise information automatically and it’s very unique from its similar products as we have way for backup all our data as hard copy in case our system loses data.We can share files with one of our clients so we can always easily access and edit the files.

What is your favorite aspect of this product?

I love Google sheet for reporting , planning and organising information. It’s fast , simple , and easy to use and collaborate on. I use Google sheets for other projects such as creating list for specific supporters , and where supporters are in their engagement with our organisation.

What do you dislike most about this product?

I like to see improvement to be able to have a row show the latest status from another row on a different sheet.

What recommendations would you give to someone considering this product?

I would highly recommend Google Form to business to consider it as return on investment is high , be it quick presentations with analyse raw data , collaboratively.It has helped us work more efficiently by making it easier to work from one sheet and not lose track of versions by passing around attached documents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tebogo M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

“Best Value for money, Convinient Form Tool”

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a tool which comes together with the Google Workspace subscription plan, making it easy to create and publish forms without being charged extra for the Functionality, Saving additional costs to the business and user.

What is your favorite aspect of this product?

It’s easy to Implement and create forms without any complications and hassles.

What do you dislike most about this product?

If one is not familiar in creating Google Forms, it can be a bit tricky adding tabs to the form.

What recommendations would you give to someone considering this product?

Simple, Easy to Use and cost savvy as it’s not an extra functionality that one needs to pay for when already subscribed to the Google Workspace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Khushi R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Cost Effective - Google workspace

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms seamlessly integrates with the entire Google ecosystem.

What is your favorite aspect of this product?

easy to use especially for non-technical users

What do you dislike most about this product?

Limited design options

What recommendations would you give to someone considering this product?

Easy sharing and cost-effective tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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