Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Daniel C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Trust your results with Google Forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

In our offices where we offer psychology care every day was more difficult to gather consistent and real data to provide an updated and accurate information to our users in our networks and appointments, since we use Google Forms software has allowed us to be more objective with the purpose of our surveys and the final result of the data collection, helping us even with more effective treatments from the analysis by similarity and repetition.

What is your favorite aspect of this product?

It is an excellent tool that allows you to validate projects before they are launched thanks to its organic and accurate data collection, allowing you to create surveys with unique and eye-catching designs that anyone would like to fill out and be part of the experience. You don't have to sit around guessing or guessing as long as you have this tool nearby you can always check thanks to the data collection how everything looks like from a generalized perspective.

What do you dislike most about this product?

It may be that in some cases present the surveys present slowness when loading the results, but it happens very occasionally, it would be a nice improvement if there were more variety of gifs and color ranges when designing the surveys and make to be able to make more fun and thematic participations where the public feel more identified and participatory. The graphics could be improved with more specifications when displaying the data.

What recommendations would you give to someone considering this product?

It is undoubtedly an effective option that allows you to reach the public objectively, the results have a visual appeal that gives security to your company and projection, has an excellent tool that allows you to add answers to your surveys making it interactive and fun. It will undoubtedly help you grow in the market due to the data collection experience it provides, offering you information and generalized knowledge

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Alberta A.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easiest to collect surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

As a component of Google Apps for Work, Google Forms is an app for producing forms and surveys. The user-friendly interface of the software, which has drop-down lists of options and drag-and-drop question re-ordering, is comparable to that of a document editor. Users can include video and image codes in polls.

What is your favorite aspect of this product?

As a component of Google Apps for Work, Google Forms is an app for producing forms and surveys. The user-friendly interface of the software, which has drop-down lists of options and drag-and-drop question re-ordering, is comparable to that of a document editor. Users can include video and image codes in polls.

What do you dislike most about this product?

The software doesn't work well with other third-party programs that aren't compatible with Google products, and Google Forms doesn't offer form features that are included with a commercial form builder program. These are the only drawbacks. I thought the program was so much like MS Forms that it might as well have been the same package. The need for anything to set them apart exists.

What recommendations would you give to someone considering this product?

When we need immediate employee feedback, Google forms are our go-to solution! Making a Google form, sharing it with our staff, and seeing the results are all quite simple. In addition to the simple Google Account integration with Google Forms, creating and launching a form for your particular objective is also fairly simple.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Yusif M.

  • Role: Student Academic
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

İntuitive, highly efficient

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

High accessibility and simplicity

What is your favorite aspect of this product?

Ease of use and privacy

What do you dislike most about this product?

Actually, there is nothing i dislike about it, i think it's nearly a perfect service for conducting surveys

What recommendations would you give to someone considering this product?

Absolutely must use, great tool with high variety of features

Pros

  • Saves Time
  • Trustworthy
  • Efficient Service
  • Effective Service

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