Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Patricio G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

the best service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I've always thought how wonderful Google Forms is and how it differs from similar companies in that its interface is more intuitive, that the forms are easy to customize and configure, that there are a variety of question type options to choose from, and that it offers tools to share and analyze the results of the questionnaires after collecting them. Google Forms are free, which makes them even more attractive to those who don't have a budget for a paid survey service

What is your favorite aspect of this product?

What excites me the most about google forms is its awesome way of creating a form where you can choose from a variety of options to create a variety of questions, as well as the ability to customize your form with attractive themes. the ease of sharing the form with other users is also a great feature for those who want to collect information from multiple people. The responses received can be easily organized into a table or graph for better visualization, there is an analytics feature that allows you to analyze the collected data to identify trends and patterns.

What do you dislike most about this product?

Incredibly, even though it is one of the platforms that I use the most, Google forms has its small negative sides and that is that sometimes the designs and the customization of the forms are not very good, if you do not have a Google email account, you will not be able to send the forms. forms to your contacts, something that can be inconvenient for some people and the forms created with Google are not very intuitive for users, since the designs are very basic and there is not much option to customize it, the results of the forms are stored into a Google file that must be downloaded and then converted to a more suitable format

What recommendations would you give to someone considering this product?

I still use Google Forms today and recommend it as a great tool for data collection. With Google Forms you can easily create surveys and forms, share them with other users, collect responses online, and analyze the results. It's free, easy to use, secure, and offers a variety of options to customize your surveys to meet your needs. It is also compatible with all devices, making it easy to collect data anywhere, and offers a variety of tools such as charts, layouts, and templates, so you can present your results clearly and intuitively

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Mohit Y.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use but too basic

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

The integration with Google Sheets is a complete gamechanger as it offers infinite possibilities when it comes to analysis of the data and makes it very scalable even when it comes to very large number of responses being collected.

What is your favorite aspect of this product?

It is the simplest solution out there, it doesn't require any software installation or learning curve and works out of the box.

What do you dislike most about this product?

Inability to implement advanced sectional/conditional responses such as if user select A then a new question emerges asking more details about A. This is very critical for setting up a well thought out survey but is missing on Google Forms.

What recommendations would you give to someone considering this product?

If your usage is conducting primary surveys then Google Forms is the right solution but if you are designing complex user studies that rely on advanced response validation, conditional responses etc then you need to look into something else.

Pros

  • Enables Productivity
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Mohit K.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Form Maker

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

it is a great product available on Google Apps. Best capability of developing metrics and selecting responses to a response destination of a Google sheet.

What is your favorite aspect of this product?

Favorite aspect is that every section of the form can be customized by font, size and formatting.

What do you dislike most about this product?

Only dislike is that form add ons are not as much like esigning etc which must be added to make it all the more secure even captcha.

What recommendations would you give to someone considering this product?

Top Form maker. Best survey and eforms can be created from the same. I recommend this strongly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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