Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Shivaling P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

great functiionalities and usability! totally like

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

its integration with a variety of gsuite tools and making it work seamlessly across business softwares available.

What is your favorite aspect of this product?

my favourite aspect is its clear font structure and better readability

What do you dislike most about this product?

i dislike its ui elements which need to be made changes into it.

What recommendations would you give to someone considering this product?

i recommend this product for better business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leonel G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

There are many advantages of having Google Forms.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

One of the things that make this program fantastic and that it is our first option is the ease of integration and simplicity when creating each of the surveys for our clients and employees of the company, the versatility of this program allows us to have a better visualization quality of each detail that answers each of the forms that are used, Google Forms is one of the best tools that we know of in the market to ask endless questions on the web, the function of this program is to collect all the more concurrent questions and answers and allow each of its users to analyze and study each of the data that is presented.

What is your favorite aspect of this product?

Google Forms has made it easier for us to collect information that our clients and company colleagues want to know, this is possible by creating forms that present questions with the aim of adding to the company, the versatility of this program allows us to customize each of the surveys for the comfort and ease of response of each of the respondents, we really like Google Forms because it is the program that provides security individually to each of the people who are in charge of attending the surveys, this speaks highly of our work since you can study the results anonymously,

What do you dislike most about this product?

The only negative aspect of this program that I have gotten in all the time that I have been using it is sometimes certain limits in the number of questions and implementation of other types of files, it is only a matter of expanding the functions for users in a future update of the software, for the other features of the program I am quite happy with the work I have had with this program.

What recommendations would you give to someone considering this product?

There are many advantages of having Google Forms in your work area since with the help of this program you can carry out an endless number of form surveys to a sector of people who want to know their knowledge of a specific area as well as it can be implemented I recommended each of your clients because thanks to this program I have been able to study many aspects that benefit my company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Nicholas B.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good for gathering information and feedback.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It allows me to quickly create and distribute forms with a variety of question types like, multiple choice, short answer, and rating scales. I can also distribute forms through a link or embed them in a website, and responses can be collected and analyzed in real-time.

What is your favorite aspect of this product?

I use Google Forms to gather and analyze data related to our construction projects. I use it to create and distribute surveys, quizzes, and other forms to gather information and feedback from employees, customers, and other stakeholders.

What do you dislike most about this product?

I feel that it is not robust as some other survey and form-building tools. However, it is a great product.

What recommendations would you give to someone considering this product?

They should give it a try. It is a free tool which is an advantage for any company as it allows us to gather data without incurring additional costs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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