Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Survey Software category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

86

Questionnaire Design/Survey Builder

86

Mobile Support

86

Data Analysis and Visualization

84

3rd-Party Integrations

84

Role and User Management

84

Templates & Question Library

83

APIs and Integration

83

Multi-Channel Distribution

83

Branching and Logic

83

Customizable Branding

83

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

85

Quality of Features

84

Ease of Customization

84

Availability and Quality of Training

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Forms Is Affordable to Use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Creating eForms using Google Forms is an easy task, making it a better tool than other similar products. Google Forms has incredible features that are easy to understand.

What is your favorite aspect of this product?

I like the ease of use of Google Forms when it comes to creating eForms. Google Forms is affordable to use when it comes creating eForms and online surveys.

What do you dislike most about this product?

Google Forms is affordable to use and flawless. I do not experience challenges when using Google Forms.

What recommendations would you give to someone considering this product?

I highly recommend Google Forms. Google Forms is so easy to use and affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samantha H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Incredibly Easy to Use!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are the best option because it has all of the features and information you need while also being simplistic in its function. I really appreciate the user-friendliness and design of the whole platform. Makes sending our surveys so easy!

What is your favorite aspect of this product?

My favorite aspect is the ability to look at everyone's results from the survey all in one place on the platform. I also really like that you can shorten the survey URL when sending it out to get responses!

What do you dislike most about this product?

I have found that the customization and design of this platform can be very limiting. I've been able to still use it effectively, but it would be nice to have the option of making more personalized changes.

What recommendations would you give to someone considering this product?

I would recommend using it often! I've found that getting the whole team's feedback, even with small decisions can make such a difference!

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Helps Innovate

Jonathan E.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Best survey platform and productivity tools.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are the quickest and the easiest way to create Forms, surveys and receive applications for advertised jobs and analyses the data received. It is very easy to create and integrate the forms with your Email.

What is your favorite aspect of this product?

One very powerful feature is that we can skip answers or show different ones based on some logic, for example, based on some answers we can direct the survey to another question or even to the end of the survey. We can easily create surveys and we do not need any kind of knowledge to create them beautiful.

What do you dislike most about this product?

The one difficult problem about this software is that it does not have the capacity to receive large files and storing of the data in huge amount. For the new users, it is a bit frustrating when the form is too long and we are unable to save the results and come back to fill out more of the form. The anther drawback about this software is that it is very tough and difficult but the web customization of forms is also limited. There is also limitation in display size, font control, and store responses in Google sheet

What recommendations would you give to someone considering this product?

I like Google Forms because it allows us to collect information, facilitates the creation of questionnaires with different questions to perform the amount of surveys needed through this system, it is also a free software and with fundamental tools for data collection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons